Title: Customer Support & Digital Marketing Executive (Female)
Company Name: RioLeaf Ltd
Vacancy: --
Age: At least 18 years
Job Location: Gazipur (Tongi)
Salary: Tk. 14000 - 18000 (Monthly)
Experience: --
Published: 2026-01-04
Application Deadline: 2026-01-31
Education:
Minimum HSC; however, University students or Graduates are encouraged to apply.
Experience in E-commerce or F-commerce is preferred but not mandatory.Freshers with excellent communication skills are welcome.
Gender: Only females are allowed to apply.
Communication: Must be fluent in Bengali with a clear and pleasant speaking voice.
Technical Skills: Basic proficiency in Microsoft Excel and social media navigation.
Confidence: Must be confident and camera-friendly for live sessions.
Attitude: Should be patient, customer-centric, and able to work under pressure.
Order Confirmation: Contacting customers over the phone to confirm orders and verify delivery details.
Order Management: Collecting orders from various channels (Facebook, WhatsApp, Website) and ensuring they are processed.
Data Management: Maintaining and updating customer information and order details accurately in Microsoft Excel.
Social Media Management: Creating and scheduling daily posts on social media platforms to keep the audience engaged.
Live Sessions: Conducting regular Facebook Lives to showcase products, explain features, and interact with the audience.
Promotional Updates: Informing customers about ongoing offers, discounts, and new arrivals through calls and messages.
Customer Relationship: Handling customer queries in the inbox/comments and solving any issues regarding delivery or products.