Customer Support & Digital Marketing Executive (Female)

Job Description

Title: Customer Support & Digital Marketing Executive (Female)

Company Name: RioLeaf Ltd

Vacancy: --

Age: At least 18 years

Job Location: Gazipur (Tongi)

Salary: Tk. 14000 - 18000 (Monthly)

Experience: --

Published: 2026-01-04

Application Deadline: 2026-01-31

Education:

    • Higher Secondary
    • Bachelor/Honors
    • Masters

Minimum HSC; however, University students or Graduates are encouraged to apply.



Requirements: --

Skills Required: Adobe Photoshop,Microsoft Excel,Mircosot Word

Additional Requirements:
  • Age At least 18 years
  • Only Female

Experience in E-commerce or F-commerce is preferred but not mandatory.Freshers with excellent communication skills are welcome.

Gender: Only females are allowed to apply.

Communication: Must be fluent in Bengali with a clear and pleasant speaking voice.

Technical Skills: Basic proficiency in Microsoft Excel and social media navigation.

Confidence: Must be confident and camera-friendly for live sessions.

Attitude: Should be patient, customer-centric, and able to work under pressure.



Responsibilities & Context:
  1. Order Confirmation: Contacting customers over the phone to confirm orders and verify delivery details.

  2. Order Management: Collecting orders from various channels (Facebook, WhatsApp, Website) and ensuring they are processed.

  3. Data Management: Maintaining and updating customer information and order details accurately in Microsoft Excel.

  4. Social Media Management: Creating and scheduling daily posts on social media platforms to keep the audience engaged.

  5. Live Sessions: Conducting regular Facebook Lives to showcase products, explain features, and interact with the audience.

  6. Promotional Updates: Informing customers about ongoing offers, discounts, and new arrivals through calls and messages.

  7. Customer Relationship: Handling customer queries in the inbox/comments and solving any issues regarding delivery or products.



Job Other Benifits:
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Marketing/Sales

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