Customer Services Assistant

Job Description

Title: Customer Services Assistant

Company Name: Saimon Global Ltd.

Vacancy: 2

Job Location: Dhaka (Shahjalal Airport)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Fluent In English

Experience Requirements:
∎ At least 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Processing and facilitating customers across various airport touchpoints from check-in, baggage acceptance, boarding to general flight turnaround activities.
∎ Tasks include customer servicing, dispute resolution, irregular flight operations management and executing pre- and post-flight administrative duties.
∎ Facilitating regular engagement with various service handling partners, regulatory government and airport agencies and relevant internal overseas or HQ stakeholders.
∎ Handling other administrative items such as preparing department performance reports and executing meticulous invoice verification on a regular basis.
∎ Ensuring safety standards and hygiene across all facets of airlines operation including conducting periodical audit checks and reporting.

Additional Requirements:
∎ A customer-service oriented team player with strong leadership and interpersonal skill(s).
∎ Possesses strong analytical traits and highly proficient in using various computer functions (e.g. MS Office, Adobe PDF etc.).
∎ Willing to work shift hours.

Salary:
∎ Per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Oct 2021

Company Information:
∎ 15 Oct 2021
∎ Saimon Global Ltd.
∎ Address : 1st Floor, Saimon Center, Hs-4A, Rd-22, Gulshan-1 Dhaka-1212
∎ Web : www.saimonglobal.com
∎ Business : Saimon Global Ltd, is a sister concern of Saimon Group. Saimon Group is the pioneer in Travel and visa facilitation business since 1981. It has been serving the corporate clients since many years and now with the growing demand in technology and online services.

Category: Others