Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: FIFO Tech

Vacancy: 50

Age: 20 to 35 years

Job Location: Dhaka (Agargaon)

Salary: Negotiable

Experience:

  • 1 to 2 years


Published: 2024-06-06

Application Deadline: 2024-07-06

Education:
    • Bachelor/Honors


Requirements:
  • 1 to 2 years


Skills Required: Client Service,Customer Care,Customer Relationship Management,Customer Service,Customer Support through Phone

Additional Requirements:
  • Age 20 to 35 years
  • Must have clear spoken ability in English and Bangla.

  • Have excellent interpersonal and listening skills Be confident and able to approach people.

  • Must have good knowledge about IT.

  • Three Shift Office there are: Morning, Evening and Night.



Responsibilities & Context:
  • Candidates have to make Inbound and outbound calls.

  • Managing survey calls and customer service inquiries.

  • Provide accurate, valid and complete information by using the right methods/tools. Keep records of customer interactions and file documents.

  • Follow communication procedures, guidelines and policies. Excellent communication skills with customers in appropriate accent.



Job Other Benifits:

Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 7.76%
University of Dhaka 3.88%
Green University of Bangladesh 2.23%
Daffodil International University (DIU) 1.65%
Jagannath University 1.29%
World University of Bangladesh 1.06%
North South University 1.06%
Jahangirnagar University 0.94%
University of Rajshahi 0.94%
Dhaka College 0.94%

Interested By Age Range

Age Range Percentage (%)
20-30 70.15%
31-35 21.39%
36-40 4.35%
40+ 2.59%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 63.29%
20K-30K 31.18%
30K-40K 4.24%
40K-50K 0.59%
50K+ 0.71%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 18.57%
0.1 - 1 years 15.28%
1.1 - 3 years 31.26%
3.1 - 5 years 17.27%
5+ years 17.63%

Similar Jobs