Title: Customer Service Representative
Company Name: FIFO Tech
Vacancy: 50
Age: 20 to 35 years
Job Location: Dhaka (Agargaon)
Salary: Negotiable
Experience:
Must have clear spoken ability in English and Bangla.
Have excellent interpersonal and listening skills Be confident and able to approach people.
Must have good knowledge about IT.
Three Shift Office there are: Morning, Evening and Night.
Candidates have to make Inbound and outbound calls.
Managing survey calls and customer service inquiries.
Provide accurate, valid and complete information by using the right methods/tools. Keep records of customer interactions and file documents.
Follow communication procedures, guidelines and policies. Excellent communication skills with customers in appropriate accent.
| University | Percentage (%) |
|---|---|
| National University | 7.76% |
| University of Dhaka | 3.88% |
| Green University of Bangladesh | 2.23% |
| Daffodil International University (DIU) | 1.65% |
| Jagannath University | 1.29% |
| World University of Bangladesh | 1.06% |
| North South University | 1.06% |
| Jahangirnagar University | 0.94% |
| University of Rajshahi | 0.94% |
| Dhaka College | 0.94% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 70.15% |
| 31-35 | 21.39% |
| 36-40 | 4.35% |
| 40+ | 2.59% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 63.29% |
| 20K-30K | 31.18% |
| 30K-40K | 4.24% |
| 40K-50K | 0.59% |
| 50K+ | 0.71% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 18.57% |
| 0.1 - 1 years | 15.28% |
| 1.1 - 3 years | 31.26% |
| 3.1 - 5 years | 17.27% |
| 5+ years | 17.63% |