Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Risam Fashion

Vacancy: 03

Job Location: Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: Computer skill, Customer Support Client Service, Ecommerce, Excellent communication skills, MS Word

Job Context:
∎ Job Nature: Permanent
∎ Probation Period: 06 (Six Month)

Job Responsibilities:
∎ Analyze current client base or target market for the company.
∎ Devise new ways to expand that client base.
∎ Maintains positive relationships with client to encourage repeat and recurring business.
∎ Identify customer needs and recommend appropriate products based on their preferences and requirement.
∎ Taking orders from customer and prepare it for further service.
∎ Must have advanced situational judgment and ability to meet instant customer needs.
∎ Ensure and maintain professional attitudes.
∎ Gentle interaction with customers to understand their needs and ensure customer satisfaction.
∎ Deal with dissimilar types complaints and resolve them with creativity.
∎ Willing to take responsibility of achieving sales target.
∎ Make Proper Inventory Management & Weekly report to management
∎ Efficient in handling POS/Inventory management software.
∎ Also you will be responsible for the duties to be assigned by the management time to time.

Additional Requirements:
∎ Age 20 to 28 years

Salary: Tk. 10000 - 13000 (Monthly)

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: March 28, 2020

Company Information:
∎ Risam Fashion
∎ Address : 95, Khan Tower, 1St Floor, Office 1/2, Mosjid Goli, Naya Paltan
∎ Web : www.risamfashion.com
∎ Business : Online Based Ladies Fashion Brand

Category: Marketing/Sales