Customer Service Manager (SO to SPO)
Job Description
Title: Customer Service Manager (SO to SPO)
Company Name: SHIMANTO BANK PLC
Vacancy: --
Location: Anywhere in Bangladesh, Dhaka
Minimum Salary: Negotiable
Experience:
∎ 5 to 7 years
∎ The applicants should have experience in the following business area(s):Banks
Published: 7 Jul 2025
Requirements:
Additional Requirements:
∎ Age 27 to 38 years
∎ Minimum Graduation in any discipline (preferably in Business) from any reputed university.
∎ 3rd division or 3rd class in any exam are discouraged to apply.
∎ Both males and females are allowed to apply.
∎ Energetic, confident, resourceful & target-oriented.
∎ Excellent customer management and Strong interpersonal & communication skills.
∎ Requirements may be relaxed for relevant and experienced candidates.
∎ Age 27 to 38 years
∎ Minimum Graduation in any discipline (preferably in Business) from any reputed university.
∎ 3rd division or 3rd class in any exam are discouraged to apply.
∎ Both males and females are allowed to apply.
∎ Energetic, confident, resourceful & target-oriented.
∎ Excellent customer management and Strong interpersonal & communication skills.
∎ Requirements may be relaxed for relevant and experienced candidates.
Responsibilities & Context:
∎ To supervise overall branch operations.
∎ To support the Branch Manager in achieving the business target of the branch.
∎ To ensure cost minimisation and maximise branch profitability.
∎ To ensure proper service of the branch.
∎ To ensure that the branch maintains all the records that are auditable for a good audit rating.
∎ To ensure compliance with existing AML policies of the bank & local directives to prevent Money Laundering
∎ To supervise overall branch operations.
∎ To support the Branch Manager in achieving the business target of the branch.
∎ To ensure cost minimisation and maximise branch profitability.
∎ To ensure proper service of the branch.
∎ To ensure that the branch maintains all the records that are auditable for a good audit rating.
∎ To ensure compliance with existing AML policies of the bank & local directives to prevent Money Laundering
Skills & Expertise:
Compensation & Other Benefits:
∎ Negotiable
∎ Other benefits are as per Bank's Human Resources Policy
∎ Negotiable
∎ Other benefits are as per Bank's Human Resources Policy
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh, Dhaka
Read Before Apply:
Only shortlisted candidates will be called for an interview
Shimanto Bank reserves the right to accept or reject any application without assigning any reason whatsoever
Shimanto Bank is an equal opportunity employer.
Company Information:
∎ SHIMANTO BANK PLC
∎ Shimanto Bank PLC, Corporate Head Office, Road No. 2, Bir Uttam M. A. Rob Sarak, Shimanto Square, Dhaka
∎ Private Commercial Bank
Address::
∎ Shimanto Bank PLC, Corporate Head Office, Road No. 2, Bir Uttam M. A. Rob Sarak, Shimanto Square, Dhaka
∎ Private Commercial Bank
Application Deadline: 19 Jul 2025
Category: Bank/Non-Bank Fin. Institution
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 18.28% |
| University of Dhaka | 5.21% |
| Jagannath University | 3.13% |
| University of Chittagong | 2.48% |
| University of Rajshahi | 1.99% |
| Jahangirnagar University | 1.95% |
| Southeast University | 1.32% |
| International Islamic University, Chittagong | 1.10% |
| Daffodil International University (DIU) | 1.06% |
| American International University Bangladesh (AIUB) | 0.90% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 33.73% |
| 31-35 | 32.67% |
| 36-40 | 23.33% |
| 40+ | 9.63% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 5.41% |
| 20K-30K | 20.88% |
| 30K-40K | 14.66% |
| 40K-50K | 9.55% |
| 50K+ | 49.50% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 9.53% |
| 0.1 - 1 years | 4.52% |
| 1.1 - 3 years | 13.11% |
| 3.1 - 5 years | 15.61% |
| 5+ years | 57.22% |
