Customer Service Manager (SO to SPO)

Job Description

Title: Customer Service Manager (SO to SPO)

Company Name: SHIMANTO BANK PLC

Vacancy: --

Age: 27 to 38 years

Location: Dinajpur, Kushtia ...

Salary: Negotiable

Experience:
∎ 5 to 7 years
∎ The applicants should have experience in the following business area(s):Banks

Published: 16 Oct 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 27 to 38 years
∎ Minimum Graduation in any discipline (preferably in Business) from any reputed university.
∎ 3rd division or 3rd class in any exam are discouraged to apply.
∎ Both males and females are allowed to apply.
∎ Energetic, confident, resourceful & target oriented.
∎ Excellent customer management and Strong inter- personal & communication skill.
∎ Requirements may be relaxed for relevant and experienced candidates.
∎ Minimum Graduation in any discipline (preferably in Business) from any reputed university.
∎ 3rd division or 3rd class in any exam are discouraged to apply.
∎ Both males and females are allowed to apply.
∎ Energetic, confident, resourceful & target oriented.
∎ Excellent customer management and Strong inter- personal & communication skill.
∎ Requirements may be relaxed for relevant and experienced candidates.

Responsibilities & Context:
∎ To supervise overall branch operations.
∎ To support Branch Manager to achieve business target of the branch.
∎ To ensure cost minimization and maximize branch profitability.
∎ To ensure proper service of the branch.
∎ To ensure that branch maintains all the records that are auditable for good audit rating.
∎ To ensure compliance with existing AML policies of the bank & local directives to preventing Money Laundering
∎ Customer Service Manager (SO to SPO) for Kushtia, Rajshahi, Satkhira and Dinajpur District.
∎ To supervise overall branch operations.
∎ To support Branch Manager to achieve business target of the branch.
∎ To ensure cost minimization and maximize branch profitability.
∎ To ensure proper service of the branch.
∎ To ensure that branch maintains all the records that are auditable for good audit rating.
∎ To ensure compliance with existing AML policies of the bank & local directives to preventing Money Laundering

Skills & Expertise:

Compensation & Other Benefits:
∎ Negotiable.
∎ Other benefits are as per Bank's Human Resources Policy
∎ Negotiable.
∎ Other benefits are as per Bank's Human Resources Policy

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dinajpur, Kushtia, Rajshahi, Satkhira

Read Before Apply:

  • Only shortlisted candidates will be called for interview.

  • Shimanto Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

  • Shimanto Bank is an equal opportunity employer.



Company Information:
∎ SHIMANTO BANK PLC
∎ Shimanto Bank PLC, Corporate Head Office, Road No. 2, Bir Uttam M. A. Rob Sarak, Shimanto Square, Dhaka
∎ Private Commercial Bank

Address::
∎ Shimanto Bank PLC, Corporate Head Office, Road No. 2, Bir Uttam M. A. Rob Sarak, Shimanto Square, Dhaka
∎ Private Commercial Bank

Application Deadline: 23 Oct 2024

Category: Bank/Non-Bank Fin. Institution

Interested By University

University Percentage (%)
National University 19.07%
University of Dhaka 5.14%
University of Rajshahi 3.16%
Jagannath University 2.81%
University of Chittagong 1.74%
Jahangirnagar University 1.68%
Hajee Mohammad Danesh Science and Technology University 1.19%
Islamic University 1.19%
Khulna University 1.03%
Southeast University 0.97%

Interested By Age Range

Age Range Percentage (%)
20-30 39.30%
31-35 30.56%
36-40 20.75%
40+ 8.11%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 6.11%
20K-30K 22.92%
30K-40K 16.16%
40K-50K 10.60%
50K+ 44.20%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 16.53%
0.1 - 1 years 4.31%
1.1 - 3 years 13.27%
3.1 - 5 years 14.72%
5+ years 51.17%

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