Customer Service Executive (Night Shift)
Job Description
Title: Customer Service Executive (Night Shift)
Company Name: ESS Global Tech
Vacancy: 20
Age: 18 to 30 years
Job Location: Dhaka, Dhaka (Uttara)
Salary: Tk. 18000 - 30000 (Monthly)
Experience:
- 1 to 2 years
- Freshers are also encouraged to apply.
Published: 2024-07-07
Application Deadline: 2024-08-06
Education:
- Higher Secondary
- Bachelor/Honors
- Masters
Requirements:
- 1 to 2 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 18 to 30 years
- Only Male
- Applicants have to be fluent in English speaking and be able to work at night shift.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Night Shift (8.00 pm to 5.00 am) including Break.
- FLUENCY IN ENGLISH IS A MUST!
- Freshers are encouraged to apply
- Fluency in English is a must. Please feel free to apply only if you can do so.
- IF YOU ARE NOT GOOD IN SPOKEN ENGLISH DO NOT APPLY.
Responsibilities & Context:
Manage large number of outbound calls to USA/ Canada customers in a timely manner.
sell services producd over the phone as per the instruction provided.
Receiving customers` enquirers, selling services/ products over telephone as per the instruction provided.
During each call, follow the "sales scripts" to address different topics.
Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
Job Other Benifits:
- Festival Bonus: 1 FIXED SALARY+ON-TIME PAYMENT. Highly attractive Sales Bonus. Weekly 2 holidays Salary Review: Half Yearly Over time allowance Free Snack Food Facilities Exclusive Sales / Telemarketing training will be provided without fees. Guaranteed on time payment will be provided. A friendly & good quality work environment with a competitive salary. Performance bonus, Festival Bonus: 1 (Yearly) Others benefit as per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.14% |
| Daffodil International University (DIU) | 2.12% |
| Uttara University | 1.54% |
| City University | 1.16% |
| Bangladesh University of Business and Technology | 1.16% |
| North South University | 0.97% |
| Jagannath University | 0.97% |
| 0.97% | |
| Tejgaon College | 0.77% |
| International University of Business Agriculture and Technology | 0.77% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 91.51% |
| 31-35 | 5.98% |
| 40+ | 0.19% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 39.00% |
| 20K-30K | 56.95% |
| 30K-40K | 3.47% |
| 40K-50K | 0.19% |
| 50K+ | 0.39% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 28.76% |
| 0.1 - 1 years | 17.18% |
| 1.1 - 3 years | 27.80% |
| 3.1 - 5 years | 14.48% |
| 5+ years | 11.78% |
