Customer Service Officer (Night Shift)

Job Description

Title: Customer Service Officer (Night Shift)

Company Name: ESS Global Tech

Vacancy: 10

Age: 18 to 30 years

Job Location: Dhaka, Gazipur, Dhaka (Badda, Mirpur, Uttara), Gazipur (Tongi)

Salary: Tk. 20000 - 35000 (Monthly)

Experience:

• At most 1 year
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
• Freshers are also encouraged to apply.

• O Level
• A Level
• HSC
• Bachelor/Honors

• At most 1 year
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
• Freshers are also encouraged to apply.

• Age 18 to 30 years
• Only Male

• Manage large number of outbound calls to USA/ Canada customers in a timely manner.

• sell services, products over the phone as per the instruction provided.

• Receiving customers` enquirers, selling services/ products over telephone as per the instruction provided.

• During each call, follow the "sales scripts" to address different topics.

• Find out what the customer needs, clarify the issue, and provide solutions or alternatives.

Night Shift: (8.00 pm to 5.00 am) including Break.

• Weekly 2 holidays,Over time allowance,Performance bonus
• Salary Review: Yearly

Core Benefits

• 1 Festival bonus

Other Benefits * FIXED SALARY+ON-TIME PAYMENT. * Sales Bonus: 4000-15000 BDT [Based on performance] * Weekly 2 holidays * Salary Review: Yearly * Over time allowance * Attendance bonus 2000 BDT will be provided * Free Snack Food Facilities * Telemarketing training will be provided without fees. * Guaranteed on time payment will be provided. * Festival Bonus: 1 (Yearly) * Others benefit as per company policy