Customer Service Executive (Night Shift)

Job Description

Title: Customer Service Executive (Night Shift)

Company Name: ESS Global Tech

Vacancy: 20

Age: 18 to 30 years

Job Location: Dhaka, Dhaka (Uttara)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

Published: 2024-11-16

Application Deadline: 2024-12-16

Education:

• Higher Secondary
• Bachelor/Honors
• Masters

• Age 18 to 30 years
• Only Male

• Applicants have to be fluent in English speaking and be able to work at night shift.
• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
• Fluency in English is a must.
• Freshers are encouraged to apply
• Please feel free to apply only if you can do so.

• Manage large number of outbound calls to USA/ Canada customers in a timely manner.

• sell services, products over the phone as per the instruction provided.

• Receiving customers` enquirers, selling services/ products over telephone as per the instruction provided.

• During each call, follow the "sales scripts" to address different topics.

• Find out what the customer needs, clarify the issue, and provide solutions or alternatives.

Night Shift: (8.00 pm to 5.00 am) including Break.

• Festival Bonus: 1

• FIXED SALARY+ON-TIME PAYMENT.

• Highly attractive Sales Bonus.

• Weekly 2 holidays

• Salary Review: Half Yearly

• Over time allowance

• Free Snack Food Facilities

• Exclusive Sales / Telemarketing training will be provided without fees.

• Guaranteed on time payment will be provided.

• A friendly & good quality work environment with a competitive salary.

• Performance bonus,

• Festival Bonus: 1 (Yearly)

• Others benefit as per company policy