Customer Service Executive (Night Shift)
Job Description
Title: Customer Service Executive (Night Shift)
Company Name: ESS Global Tech
Vacancy: 20
Age: 18 to 30 years
Job Location: Dhaka (Uttara Sector 4)
Salary: Tk. 20000 - 30000 (Monthly)
Experience:
Published: 2025-07-18
Application Deadline: 2025-08-17
Education:
- Higher Secondary
- Diploma
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Age 18 to 30 years
- Only Male
- Freshers are also encouraged to apply.
- Applicants have to be fluent in English speaking and be able to work at night shift.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Fluency in English is a must.
- Freshers are encouraged to apply
- Please feel free to apply only if you can do so.
Responsibilities & Context:
Manage large number of outbound calls to USA/ Canada customers in a timely manner.
sell services, products over the phone as per the instruction provided.
Receiving customers` enquirers, selling services/ products over telephone as per the instruction provided.
During each call, follow the "sales scripts" to address different topics.
Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
Night Shift: (8.00 pm to 5.00 am) including Break.
Job Other Benifits:
- Festival Bonus: 1
FIXED SALARY+ON-TIME PAYMENT.
Sales Bonus: 4000-15000 BDT [Based on performance]
Weekly 2 holidays
Salary Review: Yearly
Over time allowance
Attendance bonus 2000 BDT will be provided
Free Snack Food Facilities
Exclusive Sales / Telemarketing training will be provided without fees.
Guaranteed on time payment will be provided.
Festival Bonus: 1 (Yearly)
Others benefit as per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.80% |
| University of Dhaka | 1.07% |
| Dhaka International University | 1.01% |
| Jagannath University | 0.94% |
| Dhaka College | 0.88% |
| World University of Bangladesh | 0.82% |
| Southeast University | 0.82% |
| Uttara University | 0.75% |
| Northern University Bangladesh | 0.75% |
| Stamford University Bangladesh | 0.69% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 84.78% |
| 31-35 | 8.99% |
| 36-40 | 1.38% |
| 40+ | 0.57% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 30.69% |
| 20K-30K | 67.11% |
| 30K-40K | 1.89% |
| 40K-50K | 0.19% |
| 50K+ | 0.13% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 45.91% |
| 0.1 - 1 years | 13.96% |
| 1.1 - 3 years | 20.44% |
| 3.1 - 5 years | 9.87% |
| 5+ years | 9.81% |
