Customer Service Executive - Garment Buying House

Job Description

Title: Customer Service Executive - Garment Buying House

Company Name: 1 & 9 Apparel Creator Ltd.

Vacancy: 5

Age: 20 to 40 years

Job Location: Dhaka (Mirpur 1)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Garments, Textile, Buying House, Garments Accessories, E-commerce
• Freshers are also encouraged to apply.

Published: 2024-10-02

Application Deadline: 2024-10-31

Education:

• Bachelor/Honors

English Language Skill if have , then more priority will be given

Requirements:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Garments, Textile, Buying House, Garments Accessories, E-commerce
• Freshers are also encouraged to apply.

Skills Required: Client Service,Customer Care,Customer Service,Digital Market or Facebook Page,Digital Marketing (Social Media Marketing),Email Communications,Facebook Live Presenter,MS OFFCIE,Social Media Marketing

Additional Requirements:

• Age 20 to 40 years
• Only Female

Responsibilities & Context:

1 & 9 Apparel Creator Ltd, a leading foreign garment buying house, is committed to providing high-quality apparel and exceptional customer service to clients worldwide. As a fast-growing company, we are looking for an enthusiastic and dedicated Customer Service Executive to join our team and support both online and offline customer service operations. This position offers an excellent opportunity for freshers to start a rewarding career in customer service, with plenty of room for growth and professional development.

• Provide exceptional customer service via email, phone, and online chat platforms.

• Respond to customer inquiries and resolve issues promptly and professionally.

• Assist customers in placing orders, handling returns, and addressing any concerns.

• Communicate with customers regarding order updates, shipping details, and other relevant information.

• Maintain records of customer interactions and transactions using computer systems.

• Collaborate with internal teams, such as production, shipping, and sales, to ensure seamless customer service.

  Draft and send professional emails to customers and business partners.

• Manage customer service tasks both online and offline as required.

• Excellent written and verbal communication skills in English.

  Basic computer knowledge, including familiarity with email, MS Office (Word, Excel), and internet browsing.

• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  

Job Other Benifits:

• T/A,Mobile bill,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre