Job Description
Title: Customer Service Executive (Female)
Company Name: 1 & 9 Apparel Creator Ltd.
Vacancy: 10
Age: 18 to 30 years
Location: Dhaka (Mirpur 1)
Salary: Negotiable
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Garments, Buying House, Call Center, E-commerce
Published: 28 Apr 2025
Education:
∎ Higher Secondary, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
Responsibilities & Context:
∎ Respond promptly to customer inquiries through online chat, email, and messaging platforms.
∎ Handle incoming and outgoing customer calls with professionalism and courtesy.
∎ Provide accurate, valid, and complete information to customers using the right tools and resources.
∎ Maintain a high level of customer satisfaction by offering excellent service and support.
∎ Manage and resolve customer complaints with a positive attitude and a problem-solving approach.
∎ Coordinate with internal departments to ensure smooth and timely service delivery.
∎ Record and document customer interactions, transactions, and feedback properly.
∎ Stay updated with company products, services, and promotional offers to assist customers efficiently.
∎ Perform other related duties as assigned by the supervisor.
∎ Job Context
∎ We are looking for enthusiastic and dedicated female candidates to join our Customer Service Department. The candidates will be responsible for handling online customer queries, responding to messages, and performing general call center duties as required.
∎ Job Responsibilities:
∎ Respond promptly to customer inquiries through online chat, email, and messaging platforms.
∎ Handle incoming and outgoing customer calls with professionalism and courtesy.
∎ Provide accurate, valid, and complete information to customers using the right tools and resources.
∎ Maintain a high level of customer satisfaction by offering excellent service and support.
∎ Manage and resolve customer complaints with a positive attitude and a problem-solving approach.
∎ Coordinate with internal departments to ensure smooth and timely service delivery.
∎ Record and document customer interactions, transactions, and feedback properly.
∎ Stay updated with company products, services, and promotional offers to assist customers efficiently.
∎ Perform other related duties as assigned by the supervisor.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Sales Commission
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Mirpur 1)
Company Information:
∎ 1 & 9 Apparel Creator Ltd.
∎ Baghdad Shopping Complex (13th floor, Lift-13), Plot: Shi-1, Shi-1/Ka, Street No: 1, Section: 1, Mirpur, Dhaka-1216.
∎ 1 & 9 Apparel Creator Ltd, an eminent American Clothing Brand, also bears the distinction of being a British Company. Our official address finds its place in the heart of England, within Central London. Additionally, we proudly hold the position of an International Buying Agent & Clothing Manufacturer, fully authorized by The Registrar of Joint Stock Companies and Firms (RJSC) Bangladesh and Bangladesh Bank [Company Reg. No. C-129828]. Our specialization lies in being a 100% Export Oriented Ready-made Garments Manufacturer, spanning all categories of Knit, Woven, and Sweater products.
Our global reach extends to over 30 countries, And exporting & encompassing prominent nations such as the USA, UK, Canada, Australia, Kuwait, Saudi Arabia, Bulgaria, Kosovo, Germany, Netherlands, Poland, Russia, and a significant portion of European Countries.
Moreover, we have established a notable presence on the world`s largest e-commerce platform, underscoring our commitment to expansive and innovative market engagement.
Address::
∎ Baghdad Shopping Complex (13th floor, Lift-13), Plot: Shi-1, Shi-1/Ka, Street No: 1, Section: 1, Mirpur, Dhaka-1216.
∎ 1 & 9 Apparel Creator Ltd, an eminent American Clothing Brand, also bears the distinction of being a British Company. Our official address finds its place in the heart of England, within Central London. Additionally, we proudly hold the position of an International Buying Agent & Clothing Manufacturer, fully authorized by The Registrar of Joint Stock Companies and Firms (RJSC) Bangladesh and Bangladesh Bank [Company Reg. No. C-129828]. Our specialization lies in being a 100% Export Oriented Ready-made Garments Manufacturer, spanning all categories of Knit, Woven, and Sweater products.Our global reach extends to over 30 countries, And exporting & encompassing prominent nations such as the USA, UK, Canada, Australia, Kuwait, Saudi Arabia, Bulgaria, Kosovo, Germany, Netherlands, Poland, Russia, and a significant portion of European Countries.Moreover, we have established a notable presence on the world`s largest e-commerce platform, underscoring our commitment to expansive and innovative market engagement.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 May 2025
Category: Customer Support/Call Centre
