Customer Service (Executive)

Job Description

Title: Customer Service (Executive)

Company Name: Britannia Garment Packaging Ltd..

Vacancy: 6

Age: Na

Job Location: Dhaka (Savar)

Salary: Tk. 15000 (Monthly)

Experience:

• 2 to 3 years

• Graduate/ Post Graduate/ MBA in any discipline.

• 2 to 3 years

• Experience in Garments accessories sector

• Knowledge on ERP Software System.

• Must be fluent in English and good command on email report writing.

• Must have good knowledge about Garments accessories items & sales Process & Proper Documentation.

Job Location: Jaigir,Dollah, Singair, Hemayetpur, Savar

Job Description / Responsibility

• Order process in data software & follow up with factory to delivery.

• Customer quick response (over phone & mail)

• To collect customer feedback & provide that to the company.

• Regular follow-up with Existing/Potential Customers.

• Able to work in a team co-operatively, independently and responsibly.

• Able to work with under pressure and should be proactive.

• Basic computer knowledge with e-mailing, MS word & Excel is mandatory & English language proficiency.

• Able to meet tight deadlines and work on multiple tasks at the same time.

• Team player with a can-do attitude.

• Prepare report as required by the management

• Any other responsibility as and when assigned by the management.

• Payment follow up.

• Must have good knowledge about garment accessories relevant field.

• Two festival bonus of basis salary.

• Yearly increment based on performance.

• Medical Benefits.

• Earn leave encashment.

• Lunch Facilities.