Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Star Builders

Vacancy: --

Age: 25 to 35 years

Job Location: Rangpur

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate
• Freshers are also encouraged to apply.

• HSC (Vocational)
• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate
• Freshers are also encouraged to apply.

• Age 25 to 35 years

• Must have computer knowledge on MS Word

• Customer Relationship Management (CRM)

• Good communication skill.

• Excellent communication skills (polite, clear, confident)

• Strong listening ability

• Natural problem-solving attitude

• Ability to stay calm even with difficult clients

• Honesty, discipline & time management

• Basic smartphone/computer literacy

• Respect for Islamic values, ethics & professionalism

• Customer-first mindset

• Technical Skills (Must-Have)

• WhatsApp Business tools

• Google Sheet / Excel

• Basic use of CRM

• Experience in customer service/sales (optional but preferred)

Star Builders Ltd. is Rangpur’s most trusted real estate company, dedicated to building an Islamic, family-friendly and community-first living experience.

We believe every client deserves respect, clarity, halal investment options, and a support system that genuinely cares.

If you value honesty, communication, and helping people make the biggest decision of their lives this role is for you.

Position: Customer Relationship Agent

Main Responsibilities:

• Connect with potential clients through call, WhatsApp & Messenger
• Maintain strong and respectful communication
• Follow up with leads professionally
• Present project details clearly & confidently
• Build trust and long-term relationships
• Maintain CRM/Lead sheet accurately
• Understand customer needs and guide them properly
• Support clients before and after booking
• Work closely with the Sales Team

Salary & Benefits:

• Attractive salary (based on skill 15k-20k)

• Sales commission ( 25k-50k Per Sales)

• Festival bonus

• Professional training

• Growth opportunity in a fast-growing company

• Work with a young, friendly, Islamic-value-based team