Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Star Builders

Vacancy: --

Age: 25 to 35 years

Location: Dhaka, Rangpur

Minimum Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Real Estate
∎ Freshers are also encouraged to apply.

Published: 3 Jan 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ Excellent written & verbal communication skills in both English & Bengali languages.
∎ Must have computer knowledge on MS Word,& MS Excel
∎ Computer skill
∎ Customer Relationship Management (CRM)
∎ Good communication skill.
∎ Excellent written & verbal communication skills in both English & Bengali languages.
∎ Must have computer knowledge on MS Word,& MS Excel
∎ Computer skill
∎ Customer Relationship Management (CRM)
∎ Good communication skill.

Responsibilities & Context:
∎ Attending Phone calls and maintaining call logs.
∎ Should be able to handle visitors properly and politely.
∎ Receiving customer queries and forwarding them to the concerned department.
∎ Collecting information from the customer and inputting this correctly and appropriately into the database.
∎ Follow communication "scripts" when handling different topics.
∎ Providing product information to the customer
∎ High on energy and enthusiastic to ensure the quality of service to our customers
∎ Identifying customers' needs, clarifying information, researching every issue and providing solutions and/or alternatives.
∎ Receiving customer complaints and inputting those in the system for necessary measures
∎ Developing and maintaining close relationships with both existing and potential customers.
∎ Inquiring questions to understand customer requirements and providing them with proper information about the resolution of the same/closed files.
∎ Reporting day-to-day activities to the concerned authority.
∎ Organizing and attending outdoor business meetings when necessary.
∎ About Us:
∎ Star Builders is a leading real estate company committed to delivering innovative and sustainable real estate solutions. We are seeking a dynamic and experienced Customs Relationship Officer to join our team.
∎
∎ Job Description:
∎ We are seeking a dynamic and customer-oriented individual to join our team as a Customer Relationship Officer. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, addressing their needs, and ensuring their satisfaction.
∎
∎ Key Responsibilities:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka, Rangpur

Company Information:
∎ Star Builders
∎ Polytechnic road JummaPara, Rangpur
∎ This is our construction farm plan design and Interior Our Regular works & Ready Flat an making flat sell also work.

Address::
∎ Polytechnic road JummaPara, Rangpur
∎ This is our construction farm plan design and Interior Our Regular works & Ready Flat an making flat sell also work.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Jan 2025

Category: Marketing/Sales