Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Star Builders

Vacancy: --

Age: 25 to 35 years

Location: Dhaka, Rangpur

Minimum Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Real Estate
∎ Freshers are also encouraged to apply.

Published: 3 Jan 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ Excellent written & verbal communication skills in both English & Bengali languages.
∎ Must have computer knowledge on MS Word,& MS Excel
∎ Computer skill
∎ Customer Relationship Management (CRM)
∎ Good communication skill.
∎ Excellent written & verbal communication skills in both English & Bengali languages.
∎ Must have computer knowledge on MS Word,& MS Excel
∎ Computer skill
∎ Customer Relationship Management (CRM)
∎ Good communication skill.

Responsibilities & Context:
∎ Attending Phone calls and maintaining call logs.
∎ Should be able to handle visitors properly and politely.
∎ Receiving customer queries and forwarding them to the concerned department.
∎ Collecting information from the customer and inputting this correctly and appropriately into the database.
∎ Follow communication "scripts" when handling different topics.
∎ Providing product information to the customer
∎ High on energy and enthusiastic to ensure the quality of service to our customers
∎ Identifying customers' needs, clarifying information, researching every issue and providing solutions and/or alternatives.
∎ Receiving customer complaints and inputting those in the system for necessary measures
∎ Developing and maintaining close relationships with both existing and potential customers.
∎ Inquiring questions to understand customer requirements and providing them with proper information about the resolution of the same/closed files.
∎ Reporting day-to-day activities to the concerned authority.
∎ Organizing and attending outdoor business meetings when necessary.
∎ About Us:
∎ Star Builders is a leading real estate company committed to delivering innovative and sustainable real estate solutions. We are seeking a dynamic and experienced Customs Relationship Officer to join our team.

∎ Job Description:
∎ We are seeking a dynamic and customer-oriented individual to join our team as a Customer Relationship Officer. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, addressing their needs, and ensuring their satisfaction.

∎ Key Responsibilities:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka, Rangpur

Company Information:
∎ Star Builders
∎ Polytechnic road JummaPara, Rangpur
∎ This is our construction farm plan design and Interior Our Regular works & Ready Flat an making flat sell also work.

Address::
∎ Polytechnic road JummaPara, Rangpur
∎ This is our construction farm plan design and Interior Our Regular works & Ready Flat an making flat sell also work.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Jan 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 9.22%
University of Dhaka 2.82%
Daffodil International University (DIU) 1.65%
Jagannath University 1.58%
Jahangirnagar University 1.31%
University of Chittagong 1.17%
Carmichael college rangpur 1.17%
Carmichael College, Rangpur 1.17%
European University of Bangladesh 1.10%
Dhaka International University 1.03%

Interested By Age Range

Age Range Percentage (%)
20-30 75.10%
31-35 18.57%
36-40 4.26%
40+ 1.24%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 37.26%
20K-30K 50.55%
30K-40K 9.64%
40K-50K 2.20%
50K+ 0.34%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 27.17%
0.1 - 1 years 12.65%
1.1 - 3 years 24.21%
3.1 - 5 years 15.82%
5+ years 20.15%

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