Job Description
Title: Customer Relationship Officer
Company Name: Smart Corporation Dhaka
Vacancy: 15
Location: Dhaka (Banglamotor)
Minimum Salary: Tk. 15000 (Monthly)
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Wholesale, IT Enabled Service, Trading or Export/Import, Importer, E-commerce
Published: 29 Jan 2025
Education:
∎ Bachelor/Honors
Requirements:
Responsibilities & Context:
∎ Facebook Page Management, Create Post, Check Inbox Message, Receive Order and Entry.
∎ Office Time 7 Hours (10am to 5pm) But
∎ Should be a mentality of replaying customer message at any time.
∎ Resolve product or service problems by clarifying the customer's complaint.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Handle complaints; provide appropriate solutions and alternatives within the time limits.
∎ Resolve customer complaints via phone, email and Facebook Page messenger.
∎ Facebook Page Management, Create Post, Check Inbox Message, Receive Order and Entry.
∎ Office Time 7 Hours (10am to 5pm) But
∎ Should be a mentality of replaying customer message at any time.
∎ Resolve product or service problems by clarifying the customer's complaint.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Handle complaints; provide appropriate solutions and alternatives within the time limits.
∎ Resolve customer complaints via phone, email and Facebook Page messenger.
Compensation & Other Benefits:
∎ Mobile bill, Credit card, Medical allowance, Performance bonus
∎ Salary Review: Yearly
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Banglamotor)
Company Information:
∎ Smart Corporation Dhaka
∎ Corporate Office: 10/1, Eastern Plaza Commercial Complex, 9th Floor, Hatirpool, Dhaka 1205.
∎ Smart Corporation began in 2014. We are importer and Distributor of some specific brand. We have available more then 28 plus dealer around the country. Fashion, Gadget, Electronics, Cosmetics and Gift items is our main products. Now we are start our business in E-commerce and Facebook platform.
Address::
∎ Corporate Office: 10/1, Eastern Plaza Commercial Complex, 9th Floor, Hatirpool, Dhaka 1205.
∎ Smart Corporation began in 2014. We are importer and Distributor of some specific brand. We have available more then 28 plus dealer around the country. Fashion, Gadget, Electronics, Cosmetics and Gift items is our main products. Now we are start our business in E-commerce and Facebook platform.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Jan 2025
Category: Marketing/Sales
