Title: Customer Relationship Officer
Company Name: Smart Corporation Dhaka
Vacancy: 15
Age: 25 to 33 years
Job Location: Dhaka (Banglamotor)
Salary: Tk. 15000 - 17000 (Monthly)
Experience:
Facebook Page Management, Create Post, Check Inbox Message, Receive Order and Entry.
Office Time 7 Hours (10am to 5pm) But
Should be a mentality of replaying customer message at any time.
Resolve product or service problems by clarifying the customer`s complaint.
Prepare product or service reports by collecting and analyzing customer information.
Handle complaints; provide appropriate solutions and alternatives within the time limits.
Resolve customer complaints via phone, email and Facebook Page messenger.