Title: Customer Relationship Officer
Company Name: Smart Corporation Dhaka
Vacancy: 15
Age: 25 to 33 years
Job Location: Dhaka (Banglamotor)
Salary: Tk. 15000 - 17000 (Monthly)
Experience:
Facebook Page Management, Create Post, Check Inbox Message, Receive Order and Entry.
Office Time 7 Hours (10am to 5pm) But
Should be a mentality of replaying customer message at any time.
Resolve product or service problems by clarifying the customer`s complaint.
Prepare product or service reports by collecting and analyzing customer information.
Handle complaints; provide appropriate solutions and alternatives within the time limits.
Resolve customer complaints via phone, email and Facebook Page messenger.
| University | Percentage (%) |
|---|---|
| National University | 9.41% |
| European University of Bangladesh | 2.35% |
| Eden Mohila College | 2.35% |
| Stamford University Bangladesh | 2.35% |
| City University | 2.35% |
| Northern University Bangladesh | 2.35% |
| Govt. Eden Mohila College | 2.35% |
| Bangladesh Open University | 2.35% |
| Habibullah Bahar University College | 1.18% |
| Govt.Shaheed Asad College | 1.18% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.35% |
| 31-35 | 16.47% |
| 36-40 | 1.18% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 89.41% |
| 20K-30K | 9.41% |
| 30K-40K | 1.18% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 1.18% |
| 0.1 - 1 years | 7.06% |
| 1.1 - 3 years | 55.29% |
| 3.1 - 5 years | 17.65% |
| 5+ years | 18.82% |