Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Smart Corporation Dhaka

Vacancy: 15

Age: 25 to 33 years

Job Location: Dhaka (Banglamotor)

Salary: Tk. 15000 - 17000 (Monthly)

Experience:

  • At least 2 years
  • The applicants should have experience in the following business area(s): Call Center, E-commerce


Published: 2025-12-19

Application Deadline: 2025-12-22

Education:
    • Bachelor/Honors


Requirements:
  • At least 2 years
  • The applicants should have experience in the following business area(s): Call Center, E-commerce


Skills Required:

Additional Requirements:
  • Age 25 to 33 years


Responsibilities & Context:
  • Facebook Page Management, Create Post, Check Inbox Message, Receive Order and Entry.

  • Office Time 7 Hours (10am to 5pm) But

  • Should be a mentality of replaying customer message at any time.

  • Resolve product or service problems by clarifying the customer`s complaint.

  • Prepare product or service reports by collecting and analyzing customer information.

  • Handle complaints; provide appropriate solutions and alternatives within the time limits.

  • Resolve customer complaints via phone, email and Facebook Page messenger.



Job Other Benifits:
  • Mobile bill,Credit card,Medical allowance,Performance bonus
  • Salary Review: Yearly


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 9.41%
European University of Bangladesh 2.35%
Eden Mohila College 2.35%
Stamford University Bangladesh 2.35%
City University 2.35%
Northern University Bangladesh 2.35%
Govt. Eden Mohila College 2.35%
Bangladesh Open University 2.35%
Habibullah Bahar University College 1.18%
Govt.Shaheed Asad College 1.18%

Interested By Age Range

Age Range Percentage (%)
20-30 82.35%
31-35 16.47%
36-40 1.18%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 89.41%
20K-30K 9.41%
30K-40K 1.18%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 1.18%
0.1 - 1 years 7.06%
1.1 - 3 years 55.29%
3.1 - 5 years 17.65%
5+ years 18.82%

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