Customer Relationship Officer (Night Shift)

Job Description

Title: Customer Relationship Officer (Night Shift)

Company Name: Ignite Tech Solutions

Vacancy: 25

Age: Na

Job Location: Dhaka (Mirpur)

Salary: Tk. 18000 - 25000 (Monthly)

Experience:

Published: 2025-09-01

Application Deadline: 2024-12-31

Education:

Requirements:

Skills Required:

Additional Requirements:

• Only Male

• You will be under 6 months of probation period contract.

• The increment will be given based on performance.

• You can be our full-time member if you are a good performer.

• Manage large amounts of inbound and outbound calls in a timely manner

• Follow communication "scripts" when handling different topics Identify customers` needs, clarify information, research every issue and provide solutions.

• Seize opportunities to upsell products when they arise

• Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way

• Frequently attend educational seminars to improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets

• Previous experience in a customer support role

• Strong phone and verbal communication skills along with active listening

• Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

• Weekly 2 holidays,Performance bonus,Tour allowance,Over time allowance,Medical allowance
• Lunch Facilities: Full Subsidize
• Salary Review: Half Yearly
• Festival Bonus: 2

Salary will be provided on time guaranteed.

Highly attractive Sales Bonus.

Exclusive training will be provided for free.

Experienced Executives have an opportunity to become a Team Leader & Sales Manager.

Find an innovative career and assemble yourself as an asset for the country to build our economy.