Customer Relationship Executive
Job Description
Title: Customer Relationship Executive
Company Name: Landing Address Ltd.
Vacancy: 2
Age: 25 to 30 years
Job Location: Dhaka (DOHS Mirpur)
Salary: Tk. 13000 - 25000 (Monthly)
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Real Estate, Developer
- Freshers are also encouraged to apply.
Published: 2024-06-30
Application Deadline: 2024-07-26
Education:
- Bachelor/Honors
- Masters
- Bachelor of Business Administration (BBA)
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Real Estate, Developer
- Freshers are also encouraged to apply.
Skills Required: Computer skill,Content Marketing,Excellent in Operating Computer,Internet Browsing,Telecommunication Service
Additional Requirements:
- Age 25 to 30 years
- Only Female
Responsibilities & Context:
Answering phones, emails, and scheduling appointments.
Preparing, organizing, and managing documents and files.
Inputting data into systems and databases.
Assisting with various projects and providing support to other team members.
Requires strong organizational skills and attention to detail.
Proven experience in deed writing or similar legal documentation.
Proficiency in Bangla typing.
Fluency in both written and spoken English.
Excellent attention to detail and organizational skills.
Strong communication skills and the ability to work collaboratively.
Draft, review, and edit deed documents and other legal papers.
Respond promptly to customer inquiries via phone, email, chat, or in person.
Handle and resolve customer complaints efficiently and professionally.
Provide accurate, valid, and complete information by using the right methods and tools.
Identify and assess customers’ needs to achieve satisfaction.
Provide appropriate solutions and alternatives within the time limits.
Follow up to ensure resolution.
Gather customer feedback and share with the team to improve the service.
Suggest improvements based on customer feedback and insights.
Excellent communication and interpersonal skills, Strong problem-solving abilities.
Ability to multi-task, prioritize, and manage time effectively.
Sales calls from existing database
Job Other Benifits:
- Mobile bill,T/A,Performance bonus
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
T/A, Mobile bill, Performance bonusLunch Facilities: Partially SubsidizeFestival Bonus: 2 (Yearly)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.48% |
| Eden Mohila College | 4.59% |
| Govt. Eden Mohila College | 2.47% |
| University of Dhaka | 1.77% |
| Jahangirnagar University | 1.77% |
| Daffodil International University (DIU) | 1.77% |
| Green University of Bangladesh | 1.41% |
| Tejgaon college | 1.41% |
| Prime University | 1.41% |
| Stamford University Bangladesh | 1.41% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 74.91% |
| 31-35 | 18.02% |
| 36-40 | 4.24% |
| 40+ | 1.77% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 76.68% |
| 20K-30K | 21.91% |
| 30K-40K | 0.35% |
| 40K-50K | 0.71% |
| 50K+ | 0.35% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 25.80% |
| 0.1 - 1 years | 14.13% |
| 1.1 - 3 years | 32.16% |
| 3.1 - 5 years | 15.19% |
| 5+ years | 12.72% |
