Customer Relation Executive – Live Bird
Job Description
Title: Customer Relation Executive – Live Bird
Company Name: Tamim Group Of Companies, Bangladesh
Vacancy: --
Age: 22 to 35 years
Job Location: Bogura (Bogura Sadar)
Salary: Tk. 12000 - 24000 (Monthly)
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Agro based firms (incl. Agro Processing/Seed/GM)
Published: 2025-07-30
Application Deadline: 2025-08-08
Education:
Minimum Bachelor’s Degree (Any Discipline).
Preference for graduates in Business Administration, Marketing, or Commerce.
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Agro based firms (incl. Agro Processing/Seed/GM)
Skills Required: Customer Relationship Management,Customer Service Management,Customer Support through Phone
Additional Requirements:
- Age 22 to 35 years
- Only Female
Experience in tele-sales, call center, or customer relationship·
Prior experience in negotiation, sales, or credit collections will be a plus.
Candidates from existing call centers are strongly preferred as they have the right skill set for telephonic negotiation and follow-up.
Strong communication and negotiation skills (fluent in Bangla; basic English preferred).
Ability to stay professional and calm under pressure, especially with aggressive buyers.
Basic computer literacy (Excel/Google Sheets).
Fast learner, able to make quick decisions within set approval limits.
Responsibilities & Context:
1. Daily Trader Coordination:
Call all assigned traders every morning with the approved opening rate.
Handle inquiries, confirm available stock, and encourage early bookings.
2. Negotiation & Booking:
Negotiate rates within a pre-approved price band set by the Sales Manager.
Secure bookings by 4 PM daily to minimize last-minute cancellations.
Update all confirmed orders in the shared system (Google Sheet/App).
3. Coordination with Branches:
Send confirmed booking details to branch sales officers for fulfillment.
Follow up on loading, payment status, and any service-related issues (to be handled by branch staff).
4. Reporting & Market Insights:
Submit daily booking summaries and market feedback (price trends, competitor rates) to the Sales Manager.
Report any trader bypass attempts or conflicts immediately.
Job Other Benifits:
- Mobile bill
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Other benefits are given as per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.28% |
| University of Dhaka | 3.01% |
| University of Rajshahi | 2.26% |
| University of Chittagong | 2.26% |
| Bogra Polytechnic Institute, Bogra | 1.50% |
| Begum Rokeya University, Rangpur | 1.50% |
| Varendra University | 1.50% |
| Govt. Azizul Haque College, Bogura. | 1.50% |
| Rajshahi College | 1.50% |
| Rajbari Govt College | 1.50% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 74.44% |
| 31-35 | 23.31% |
| 36-40 | 1.50% |
| 40+ | 0.75% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 38.35% |
| 20K-30K | 60.90% |
| 30K-40K | 0.75% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 45.11% |
| 0.1 - 1 years | 14.29% |
| 1.1 - 3 years | 17.29% |
| 3.1 - 5 years | 15.04% |
| 5+ years | 8.27% |
