Customer Care Executive - Call Center
Job Description
Title: Customer Care Executive - Call Center
Company Name: VINTAGE ENGINEERING LIMITED
Vacancy: --
Age: 20 to 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Trading or Export/Import,Call Center
Published: 2025-07-20
Application Deadline: 2025-07-31
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Trading or Export/Import,Call Center
Skills Required:
Additional Requirements:
- Age 20 to 35 years
Excellent communication skills in Bangla & English
Good listening and problem-solving ability
Basic computer literacy
Typing skills
Responsibilities & Context:
- Handle inbound and outbound calls professionally and efficiently
- Respond to customer inquiries, complaints, and requests with a positive attitude
- Maintain accurate records of customer interactions
- Provide information about products, services, and promotions
- Follow up on customer issues to ensure resolution
- Meet performance targets and service level agreements (SLAs)
- Manage and respond to messages and inquiries across Facebook and other social media platforms, ensuring timely and accurate communication.
- Coordinate with Sales Team to follow up leads on regular basis.
Job Other Benifits:
- Mobile bill
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.66% |
| Daffodil International University (DIU) | 2.83% |
| University of Dhaka | 2.83% |
| Govt. Titumir College | 2.12% |
| University of Asia Pacific | 1.77% |
| World University of Bangladesh | 1.77% |
| Stamford University Bangladesh | 1.77% |
| Bangladesh University of Business and Technology | 1.77% |
| North South University | 1.77% |
| Eden Mohila College | 1.77% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 74.56% |
| 31-35 | 16.61% |
| 36-40 | 5.65% |
| 40+ | 2.47% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 49.82% |
| 20K-30K | 44.52% |
| 30K-40K | 3.89% |
| 40K-50K | 1.06% |
| 50K+ | 0.71% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 13.43% |
| 0.1 - 1 years | 16.25% |
| 1.1 - 3 years | 29.68% |
| 3.1 - 5 years | 20.14% |
| 5+ years | 20.49% |
