Title: Credit Manager
Company Name: Sea Pearl Beach Resort & Spa Ltd.
Vacancy: 1
Job Location: Cox's Bazar, Cox's Bazar (Cox's Bazar Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA)
∎ Skills Required: Computer Operator, Hotel Software
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
Hotel Resort
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ • Reviews/researches credit worthiness of applicants and approves or denies direct billing requests in a timely manner
∎ • Maintains security of credit documents such as credit applications and write-offs
∎ • Maintains and ensures detailed listing and documentation of all credit and collection calls to document all possible steps were taken to avoid write-offs of uncollectible accounts
∎ • Stays current on federal, state, local laws and Mandarin Oriental Corporate/Hotel policies regarding provision of credit and collection of debts
∎ • Instructs departments as to the correct procedures regarding credit policies, and ensures adherence to established credit policies
∎ • Attends pre and post function and sales meetings where billing arrangements are involved.
∎ • Prepares and distributes, pre arrival group credit procedure materials for all departments
∎ • Reviews in-house group/convention bills daily to ensure proper application of charges and that credit limit is not exceeded
∎ • Works closely with Sales Department, Catering and Conference Services, Front Office Manager and Front Office personnel to service all group billing requirements. Conducts credit meetings on a monthly basis.
∎ • Reviews daily high balance report, makes contact with transient guests as necessary to ensure adherence to established credit policy and procedures
∎ • Schedules and supervises the work of accounts receivable activities, trains and instructs employees, reviews their work for accuracy (to ensure proper preparation of Guest Billing Statements and proper application of payments received)
∎ • Follows up with client, whenever necessary, to verify receipt of billing statement, answers any questions that might arise.
∎ • Researches and resolves discrepancies or disputes in billing
∎ • Prints and reviews Aging Report on a daily basis. Ensures all City Ledger accounts are accurate (no check-out guests with balances, and no positive balances for advanced deposits)
∎ • Makes collection-related phone contacts with delinquent accounts to verify status, prepares collection letters for mailing to delinquent accounts, reports delinquent accounts to credit collection/reporting agencies when necessary
∎ • Establishes and ensures adherence to departmental and Mandarin Oriental guidelines, policies and procedures
∎ • Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement; establishes goals, objectives and training needs required to achieve same
∎ • Evaluates changes in guest needs and hotel's guest mix and industry competitive set to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
∎ • Makes meaningful suggestions for improvement or potential resolutions to any issues as they arise
∎ • Prepares any requisite analytic reports to assist with the month end close.
∎ • Other duties as assigned by Management
Additional Requirements:
∎ Age at least 35 years
∎ • Knowledge of collection and credit reporting procedures
∎ • Experience with intermediate to advanced Excel functions
∎ • Proficiency in computer software applications
∎ • Ability to work a flexible schedule to include weekends and holidays
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Feb 2023
Company Information:
∎ 22 Jan 2023
∎ Sea Pearl Beach Resort & Spa Ltd.
∎ Address : Advance Noorani Tower, Level-13, 01 Mohakhali CA, Bir Uttam A K Khandakar Sarak, Dhaka-1212.
∎ Web : www.seapearlcoxsbazar.com
∎ Business : Sea Pearl Beach Resort & Spa is a First International Branded 5 Star Beach Resort in Cox`s Bazar, Bangladesh, featuring 493 rooms & suites, 09 Food & Beverage out lets, 10000 sft meeting & event space.
Category: Accounting/Finance
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Source: bdjobs.com