Contact Center Executive for a Reputed Commercial Bank.

Job Description

Title: Contact Center Executive for a Reputed Commercial Bank.

Company Name: Multidrive Services Limited

Vacancy: --

Age: 23 to 32 years

Job Location: Dhaka

Salary: Tk. 18000 (Monthly)

Experience:

Published: 2026-10-25

Application Deadline: 2026-10-31

Education:

Bachelor /Honour’s/Master’s from a reputed university or equivalent degree and NO 3rd division.



Requirements:

Skills Required:

Additional Requirements:
  • Age 23 to 32 years
  • Not over 32 years of age as of November 10, 2026.

  • Banking Call Center Experience may prefer.

  • Excellent Communication Skills in both Bangla and English.

  • Good Communication and interpersonal Skills.

  • Proficient in MS-Word, Excel, Outlook.



Responsibilities & Context:
  • Efficiently handles incoming calls to resolve inquiries and provide tailored solutions across a comprehensive suite of banking products.

  • Proactively addresses, negotiates, and resolves complex customer complaints and requests, turning service challenges into opportunities for client retention.

  • Follow up customer calls where necessary.



Job Other Benifits:
  • Gratuity,Insurance
  • Yearly Two Festival Bonus as per company policy



Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category:

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