Contact Center Agent
Job Description
Title: Contact Center Agent
Company Name: Ryans Computers Limited
Vacancy: --
Age: At least 22 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2026-05-20
Application Deadline: 2026-06-19
Education:
- Bachelor/Honors
Requirements:
Skills Required: Call Handling,Communication,Handling Customers
Additional Requirements:
- Age At least 22 years
Responsibilities & Context:
Respond to customer queries and messages through Facebook in a professional and timely manner.
Handle incoming customer phone calls and provide accurate information and support.
Communicate with customers through WhatsApp and ensure proper follow-up.
Reply to customer reviews and queries on Google My Business platforms.
Create and process Pre-Sales based on customer requirements.
Maintain and update customer query information in the designated Google Docs/Sheets accurately.
Coordinate with relevant departments to resolve customer issues effectively.
Ensure high-quality customer service and maintain positive customer relationships.
Follow company communication guidelines and service standards.
Perform other contact center-related tasks assigned by management.
Job Other Benifits:
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
As per company policy
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
