Contact Center Agent
Job Description
Title: Contact Center Agent
Company Name: Ryans Computers Limited
Vacancy: --
Age: At least 22 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2026-05-20
Application Deadline: 2026-06-19
Education:
- Bachelor/Honors
Requirements:
Skills Required: Call Handling,Communication,Handling Customers
Additional Requirements:
- Age At least 22 years
Responsibilities & Context:
Respond to customer queries and messages through Facebook in a professional and timely manner.
Handle incoming customer phone calls and provide accurate information and support.
Communicate with customers through WhatsApp and ensure proper follow-up.
Reply to customer reviews and queries on Google My Business platforms.
Create and process Pre-Sales based on customer requirements.
Maintain and update customer query information in the designated Google Docs/Sheets accurately.
Coordinate with relevant departments to resolve customer issues effectively.
Ensure high-quality customer service and maintain positive customer relationships.
Follow company communication guidelines and service standards.
Perform other contact center-related tasks assigned by management.
Job Other Benifits:
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
As per company policy
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.85% |
| Green University of BAngladesh | 2.21% |
| University of Dhaka | 1.77% |
| North South University | 1.62% |
| Daffodil International University (DIU) | 1.62% |
| Dhaka International University | 1.47% |
| Govt. Titumir College | 1.47% |
| Bangladesh Open University | 1.33% |
| European University of Bangladesh | 1.33% |
| Jagannath University | 1.33% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 77.88% |
| 31-35 | 15.78% |
| 36-40 | 2.80% |
| 40+ | 1.62% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 53.24% |
| 20K-30K | 40.71% |
| 30K-40K | 5.16% |
| 40K-50K | 0.44% |
| 50K+ | 0.44% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 31.27% |
| 0.1 - 1 years | 13.27% |
| 1.1 - 3 years | 20.50% |
| 3.1 - 5 years | 17.85% |
| 5+ years | 17.11% |
