Co-ordinator (Ticketing, Sales, Visa Processing)

Job Description

Title: Co-ordinator (Ticketing, Sales, Visa Processing)

Company Name: South Bengal Group

Vacancy: 2

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Arts (BA) in Hospitality Management, Bachelor degree in any discipline
∎ The applicants should have At least 3 year(s) experience
∎ The applicants should have experience in the following area(s):
∎ Airlines, IATA, Reservation/ Ticketing, Tour Operator, Travel Agency, Travel Consultant
∎ The applicants should have experience in the following business area(s):
∎ Tour Operator, Travel Agent.
∎ Training/Trade Course: GDS

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Computer skill
∎ The applicants should have experience in the following business area(s): Travel Agent

Job Responsibilities:
∎ IATA related service.
∎ Coordinating and resolving issues like ticket re-route, re- schedule, re- issue, refund etc.
∎ Handling incoming customer calls for client's business.
∎ Excellent at dealing with clients over phone and providing necessary information to ensure customer satisfaction around the clock.
∎ Listen and understand customer query and provide quick support on the required topic.
∎ Outgoing sales call generation and closing sales, as well as feedback collection through outgoing calls.
∎ Have updated knowledge about airline rules & policies.
∎ Keep sales records & report sales information monthly.
∎ Experienced female candidates are highly encouraged to apply
∎ Have updated knowledge about international tour packages
∎ Have destination knowledge about foreign countries
∎ Be polite, active & responsible with your duties
∎ Experience with BSP / IATA related operations is plus point .

Additional Requirements:
∎ Age at least 28 years
∎ Training/Trade Course: Amadeus, Sabre, GDS
∎ Skills Required: Ticketing, GDS, IATA.
∎ The applicants should have experience in the following area(s): Air Ticketing, Tour and Travel Agency, Amadeus, Galileo, GDS, GDS SYSTEM, Sabre
∎ The applicants should have experience in the following business area(s): IATA aggregated travel agency.
∎ Executive SALES & RESERVATION (Global Distribution System ( GDS) knowledge is mandatory)
∎ Candidates with experience of working with GDS platforms (Sabre, Amadeus, Galileo) are only to apply
∎ Candidate should be able to handle efficiently use Global Distribution System ( GDS) while ticketing and reservation i.e. Use of AMADEUS ,GALILEO and SABRE brand software.
∎ Agent will be able to communicate attractively in both English and Bangla customer calls regarding ticket booking, holiday tourism and other tourism packages with a mind set of supporting clients round the clock.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 16 Dec 2021

Company Information:
∎ 16 Nov 2021
∎ South Bengal Group
∎ Address : AWAL CENTER, (12th Floor) 34 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213, Bangladesh.
∎ Web : www.sbgroupbd.org
∎ Business : South Bengal Group is a visionary and forward thinking organisation with multiple business wings from Trading, Advertising, Telecom, Garments, real estate and so on.

Category: Hospitality/ Travel/ Tourism

: If you have minimum 5 years experience in Ticketing, Sales and Reservation in Tours & Travel agency with strong client base, You can send your CV in [email protected] .

Source: bdjobs.com

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