Clinic Branch Manager

Job Description

Title: Clinic Branch Manager

Company Name: American Wellness Center (Dhaka Office)

Vacancy: 1

Age: At least 28 years

Job Location: Dhaka (Vatara)

Salary: Tk. 30000 - 40000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Clinic

• Master of Business Administration (MBA)
• Master of Business Studies (MBS)
• Executive Master of Business Administration (EMBA)
• Master of Pharmacy (M.Pharm)

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Clinic

• Age At least 28 years
• Only Male

We are looking for a dynamic Clinic Branch Manager to lead daily operations, ensure excellent patient experience, maintain financial accuracy, manage staff effectively, and uphold clinic standards while coordinating closely with MD Sir and Head Office.

Key Responsibilities

• Oversee daily branch operations, workflow, and patient waiting times

• Supervise front desk, therapists, nurses, and support staff

• Manage staff attendance, duty rosters, leave, office notices, and performance (set/track KPIs)

• Handle patient registration, appointments, service coordination

• Maintain cash, bank, petty cash, billing, invoicing, and daily sales reconciliation

• Prepare and submit daily/monthly financial reports to Head Office

• Resolve client complaints and ensure high customer satisfaction

• Issue service discount permissions and handle escalated customer issues

• Conduct staff & in-charge meetings; coordinate doctor-related matters

• Act as bridge between staff and MD Sir; maintain protocol during MD visits

• Greet/manage external visitors

• Ensure compliance with clinic policies, hygiene standards, and regulations

• Salary Review: Yearly
• Festival Bonus: 2