Client Engagement Executive

Job Description

Title: Client Engagement Executive

Company Name: Techvision

Vacancy: 4

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 2 years

• Graduate in relevant discipline Computer Science / Engineering, BBA.

• MBA in Finance / Accounting / Marketing will get preference.

• At least 2 years

• Educational qualification may be relaxed for experienced candidate

• Minimum 2 years experience in related field

• Experience in working with Govt. organizations will be an added advantage

• Must have effective communication skills and fluency in written and spoken English

• Should be extrovert and open minded

• Proactive, energetic and determined to meet the deadline

• Ready to work under pressure

• Open to learn new technologies

• A mindset for continuous Improvement

Roles & Responsibilities

1. Foster positive relationships with clients as their primary point of contact
2. Keep continuous communication with Clients
3. Demonstration of the system to clients
4. Assess, understand and translate clients’ requirements / pain points in proper documented format
5. Assist customers using our software throughout projects and help to implement company’s services
6. Making clients / clients’ contact points on board on behalf of company
7. Address clients’ requirements / pain points to developer team through line manager in proper documented and traceable format
8. Ensure quality of system deliverables
9. Conduct training of the system for the clients
10. Assist in organizing and managing company’s different events with the customers
11. Assist in bill collection
12. Identify upselling and cross-selling opportunities
13. Any other responsibilities / tasks assigned by the line manager / authority