Client Engagement Executive

Job Description

Title: Client Engagement Executive

Company Name: Techvision

Vacancy: 03

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Candidate should be a Computer Science/Engineering graduate or Business graduate with minimum knowledge on ERP system/software operational system.

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Foster positive relationships with clients as their primary point of contact
∎ Keep continuous communication with Clients
∎ Demonstration of the system to clients
∎ Assess, understand and translate clients' requirements / pain points in proper documented format
∎ Assist customers using our software throughout projects and help to implement company's services
∎ Making clients / clients' contact points on board on behalf of company
∎ Address clients' requirements / pain points to developer team through line manager in proper documented and traceable format
∎ Ensure quality of system deliverables
∎ Conduct training of the system for the clients
∎ Assist in organizing and managing company's different events with the customers
∎ Assist in bill collection
∎ Identify upselling and cross-selling opportunities
∎ Any other responsibilities / tasks assigned by the line manager / authority

Additional Requirements:
∎ 1 year experience in client engagement / coordination related work is preferred
∎ Experience in working with Govt. organizations will be an added advantage
∎ Must have effective communication skills and fluency in written and spoken English
∎ Should be extrovert and open minded
∎ Proactive, energetic and determined to meet the deadline
∎ Ready to work under pressure
∎ Open to learn new technologies
∎ A mindset for continuous Improvement

Application Deadline: September 25, 2019

Company Information:
∎ Techvision

Category: IT/Telecommunication