Job Description
Title: CFM Assistant
Company Name: SARPV Chittagong
Vacancy: 1
Job Location: Cox's Bazar
Employment Status: Contractual
Educational Requirements:
∎ Bachelor or equivalent from any discipline.
Experience Requirements:
∎ At least 1 year(s)
Job Context:
∎ Social Assistance and Rehabilitation for the Physically Vulnerable (SARPV) is a non- government, non-profit, Bangladeshi organization providing lifesaving nutrition support to the FDMN Rohingya people of Cox`s Bazar under its integrated nutrition programme. As part of Nutrition interventions in support with WFP & UNICEF, SARPV is working for the treatment and prevention of malnutrition among under 5 children, adolescent, pregnant & lactating women in Rohingya community.
∎ Employment Status: Contractual till 31st October 2023 (Renewable based on fund availability).
Job Responsibilities:
∎ To assist the Accountability Officer in working with program staff and beneficiaries to develop structure and methods for managing the complaints and feedback in the field as well as maintaining the integrity of information received
∎ Management of CFM database by ensuring proper documentation and aggregation
∎ With support from the Accountability Officer, ensure the collection of quality complain and feedback across the response
∎ Interface and support program team members, support program coordination, and policy engagement.
∎ Analyze and prioritize the complaints according to their sensitivity
∎ Assist in program updates for the responsible management and internal information sharing
∎ Assist Accountability Officer with data collection processes if needed
∎ Assist to conduct AAP sessions and monitoring
∎ Assist with implementation of program evaluations (data collection)
∎ Support Accountability Officer in conducting assessments as needed
∎ Assist in handling, documenting, confidentiality, and security of all informational resources related to feedback and complaints from beneficiaries
∎ Support Complaints and Feedback Mechanism, including communicating responses to complainants; liaising with management and operations to ensure prompt follow-up on feedback and complaints received
∎ Work with field teams to collect information on potential case studies and success stories
∎ Other duties as directed
Additional Requirements:
∎ At least 01 year of experience in camp context or in relevant field
∎ Good computer and report writing skills are required
∎ Strong written and verbal communication skills is required
Salary: Tk. 30000 (Monthly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Jul 2023
Company Information:
∎ 17 Jul 2023
∎ SARPV Chittagong
Category: NGO/Development
: If the candidates feel that their qualification, exposure and experience matches with our requirements, and they are willing to commit to our values and are sympathetic to our beliefs then please send your complete and updated CV by filling up the Google form link given below before the closing date. You have to give real and all information in the form. Interview session is expected to take place in a shortest time after the application deadline. Only shortlisted candidates will be contacted for the further selection process.
