Center Manager

Job Description

Title: Center Manager

Company Name: Bandhu Social Welfare Society

Vacancy: 1

Age: 18 to 45 years

Job Location: Cox`s Bazar (Ukhia)

Salary: Tk. 45379 (Monthly)

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Age 18 to 45 years

    Sensitivity to cultural and social differences, as well as an understanding of the specific challenges faced by the Marginalized community who are most at risk.

  Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with Affected Populations.

  Familiarity with SRHR issues, family planning, HIV/STI prevention, GBV, MHPSS and other related topics.

  Ability to work independently as well as collaboratively in a team, while maintaining a non-judgmental and compassionate approach.

    Strong understanding of humanitarian principles, gender equity, and accountability to affected populations.

  Excellent communication, facilitation, and interpersonal skills.

  Fluency in English and; knowledge of Rohingya or Chittagonian dialects is an asset.

  Lead and manage the daily operations of the Service Center, ensuring integrated and high-quality delivery of SRHR, HIV/STI, MHPSS, and GBV case management services, with a strong focus on gender-diverse populations and other marginalized population, effective volunteer engagement, and inclusive, client-centered service provision.

  Coordinate and implement interventions targeting the key population at risk and Vulnerable Adolescents, ensuring the delivery of appropriate services and support.

  Supervise and provide guidance to local volunteers involved in program activities, ensuring their effective engagement and contribution.

  Monitor and evaluate the program and financial activities of the Service Center to ensure compliance with organizational guidelines and objectives.

  Provide technical assistance and support to outreach activities, ensuring their alignment with program goals and targets.

  Collaborate with the line manager to revise the Quarterly Activity Target, addressing any unachieved activities or adjustments as required.

  Prepare and submit timely work plan, progress reports, both monthly and quarterly, analyzing achievements and identifying areas for improvement.

  Take necessary measures to address unachieved activities, providing feedback to the line supervisor for appropriate action.

  Assess the overall performance of the clinic on a quarterly basis, reporting findings to the respective line supervisor.

  Analyze client flow in both field and clinic settings, advising program supervisors and implementing measures to enhance performance.

  Create and manage duty rosters for outreach/field programs, ensuring regular and effective implementation of fieldwork and clinic activities.

  Evaluate the performance of the Outreach Supervisor and volunteers supporting them in resource management and achieving program objectives.

  Regularly verify the position of petty cash and manage health products, including condoms, lubricants, and medicines.

  Maintain and allocate fixed assets of the Service Center as per organizational guidelines.

  Establish and maintain liaisons with other GBV and HIV/AIDS prevention organizations at the local level, updating activities as instructed by the head office.

  Actively participate in workshops, seminars, and other related activities, representing the organization and keeping updated on relevant developments.

  Maintain a professional and positive approach when dealing with the public and media regarding GBV, STI/HIV/AIDS issues and sexual health prevention, treatment, care, and support.

  Organize monthly staff meetings, providing advance notice to all staff members.

  Undertake any other assignments related to the project and organizational interests as assigned by higher authorities.

  Dedicate to ensuring the safety and well-being of all team members, promoting and implementing safeguarding standards, and actively encouraging the reporting of any incidents in line with established procedures of SHEA.

• Mobile bill,Weekly 2 holidays