Case Worker

Job Description

Title: Case Worker

Company Name: NGO Forum for Public Health

Vacancy: 02

Job Location: Cox's Bazar (Teknaf)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Graduate/ Bachelor Degree.

Experience Requirements:
∎ At least 6 year(s)
∎ The applicants should have experience in the following business area(s): Development Agency, NGO

Job Context:
∎ The Case Worker role is to provide direct case management through providing age-appropriate case management services to female and adolescent GBV survivors, including supporting them in assessing and planning for safety, assessing their own needs and developing a plan to address their individual needs and safely implementing this plan; support to clients in pursuing services from other service providers as per survivor`s wishes.
∎ Job Location: Rohingya Refugee Camp Teknaf, Cox`s Bazar.

Job Responsibilities:
∎ Conduct Case Management in line with the defined six-step process and in compliance with the principles, criteria, budgets and time frames defined in the Case Management SOP.
∎ Submit relevant CM reports to Case Manager in line with the Case Management SOP.
∎ Implement information management according to the CM Information Management protocols
∎ Support CM in developing and ensuring effective referral mechanisms and pathways with partner agencies
∎ Conduct mapping of services in the target area
∎ Assist in identify and report trends and risks that Community Women and adolescent girls face in the camps and recommend next steps to address any emerging risks and issues.
∎ Support outreach volunteers to succeed in their roles through close supervision, mentoring and coaching
∎ Provide services to adolescent girl survivors of GBV, including case management, age appropriate engagement and decision-making by survivors, Do No Harm analysis, and safety planning
∎ Provide group psychosocial support to women and girls; facilitate sessions focused on building awareness of different themes related to their well being, safety planning, and deliver key messages on GBV
∎ Assist in organizing Case conference if needed.
∎ Provide essential information on available services and support survivors in navigating the referral pathways and accessing services
∎ Lead age-appropriate and specialized group emotional services for adolescent girls through identified or established safe spaces.
∎ Identify concerns related to and support adherence to GBV referral protocols and GBV guiding principles and bring these concerns to the GBV Response Officer.
∎ Develop and maintain effective working relationships with relevant stakeholders including community leaders and other humanitarian partners and service providers.
∎ Document all program and beneficiary's activity in an accurate and timely manner using standardized tools and forms.
∎ Complete periodical activity reports, according to guidance provided by the GBV Case Manager.
∎ Respect confidentiality regarding the context of case management intervention, except when exchanging information with other team members to draw joint action plans in the best interest of the beneficiaries.
∎ Uphold humanitarian code of conduct and adhere to and promote humanitarian guiding principles.
∎ Comply with NGO Forum for Public Health's policies and practice with respect to child protection, code of conduct, gender & equality, humanitarian responsiveness and other relevant policies.
∎ Perform other official tasks, as and when required, for the greater interest of the project/organization.
∎ Follow and maintain the disciplines properly as mentioned in the Service Rules of NGO Forum.
∎ Work in true-spirit of teamwork and preserve personal integrity and respecting the organizational hierarchy of accountability.

Additional Requirements:
∎ Age at most 45 years
∎ Only females are allowed to apply
∎ Minimum 06 years' experience including at least 2 years as case worker (Minimum).
∎ Fair knowledge on Rohingya Refugee context including WaSH and protection (GBV, Child, Case Management) intervention in emergency/humanitarian situation.
∎ Ability to work work under pressure in humanitarian response context. Positive and can-do attitude.
∎ Fluent in local language.

Salary: Tk. 40000 (Monthly)

Compensation & Other Benefits:
∎ As per Human Resource Policies & Procedures of NGO Forum for Public Health.

Application Deadline: 16 Jul 2020

Company Information:
∎ 10 Jul 2020
∎ NGO Forum for Public Health
∎ Address : 4/6, Block-E, Lalmaita, Dhaka - 1207
∎ Web : www.ngof.org

Category: NGO/Development

Read Before Apply: Interested persons are requested to apply with a complete CV with contact mobile/telephone number and a copy of recent passport size photograph. NGO Forum is an equal opportunity employer and also encourages applications from qualified female candidates. The name of the post applied for "Case Worker" should be placed at the top of the CV.