Job Description
Title: Case Manager, Social Services
Company Name: Dhaka Ahsania Mission
Vacancy: 1
Location: Manikganj
Minimum Salary: Tk. 36000 (Monthly)
Experience:
∎ At least 4 years
Published: 4 Jun 2025
Education:
∎ Masters
∎ Master’s degree in Social Sciences/Developmental Studies or any other relevant discipline from a reputed institution.
∎ Master’s degree in Social Sciences/Developmental Studies or any other relevant discipline from a reputed institution.
Requirements:
Additional Requirements:
∎ Experience Requirements
∎ At least 4 year(s), experience may relax for highly qualified persons.
∎ Additional Requirements
∎ Masters in Social Sciences/Developmental Studies or any other relevant discipline from a reputed institution.
∎ Knowledge on Monitoring and Evaluation frameworks of development organizations
∎ Minimum 3 years’ of practical experience in managing cases through a dedicated system, for vulnerable groups/communities at grassroots-levels.
∎ Experience with detailed case management systems and reintegration services for human trafficking survivors, or vulnerable and at-risk groups.
∎ Experience with the detailed documentation of providing social and economic support-services to trafficking survivors or vulnerable and at-risk groups, and detailed reporting mechanisms;
∎ Demonstrate positive attitude and sensitivity to support vulnerable and at-risk groups, and communities;
∎ Strong understanding of gender and diversity issues;
∎ Demonstrate strong interpersonal communication skills; and
∎ Basic computer proficiency: i.e. MS Office, database management, coordination via email, project-specific management information systems, etc.
∎ Experience Requirements
∎ At least 4 year(s), experience may relax for highly qualified persons.
∎ Additional Requirements
∎ Masters in Social Sciences/Developmental Studies or any other relevant discipline from a reputed institution.
∎ Knowledge on Monitoring and Evaluation frameworks of development organizations
∎ Minimum 3 years’ of practical experience in managing cases through a dedicated system, for vulnerable groups/communities at grassroots-levels.
∎ Experience with detailed case management systems and reintegration services for human trafficking survivors, or vulnerable and at-risk groups.
∎ Experience with the detailed documentation of providing social and economic support-services to trafficking survivors or vulnerable and at-risk groups, and detailed reporting mechanisms;
∎ Demonstrate positive attitude and sensitivity to support vulnerable and at-risk groups, and communities;
∎ Strong understanding of gender and diversity issues;
∎ Demonstrate strong interpersonal communication skills; and
∎ Basic computer proficiency: i.e. MS Office, database management, coordination via email, project-specific management information systems, etc.
Responsibilities & Context:
∎ Manage and provide need-based social protection services for the survivors of Ashshash project following project modality, principles, and guideline.
∎ Conduct thorough ‘Needs-Assessment’ to identify the types of social services contextually required by the survivors.
∎ Support to identify and map the public and private service-providers within the working areas, to avail the relevant social and economic support-services for the survivors, directly or indirectly.
∎ Establish a strong referral network within the working areas, with the public and private service providers.
∎ Support psychosocial counselling services in collaboration with psychosocial counsellors and ensure trauma counselling services through referral.
∎ Support Ashshash’s SRPs and Career Counselors with ongoing counseling services to motivate and develop socioeconomic pathways of successful reintegration.
∎ Demonstrate sensitivity towards the survivor’s trafficking contexts, gender-specific issues, and residual trauma, when communicating with the survivors.
∎ Maintain working relationship with activists, youth and peer groups, community-based organizations (CBOs), and community leaders, within the working areas, to effectively identify survivors, and work to ensure their sustainable reintegration;
∎ Demonstrate the ability to uphold Winrock International’s ‘Code of Conduct’ and ‘Do No Harm’ policy, whilst working directly with the survivors to ensure their successful reintegration;
∎ Demonstrate the ability to uphold confidentiality of information when working with each survivor;
∎ Ability to maintain detailed case-systems for each survivor (i.e. case studies) to make and publish reports, and support the WI program teams with prompt assessment of survivors’ contexts;
∎ Provide support to ensure baseline, mid-line, and final evaluations are conducted accurately, considering Winrock International’s and the donor's requirements; and
∎ Other duties, as assigned.
∎ Employment Status
∎ Full-time, Contractual
∎ Job Context
∎ Dhaka Ahsania Mission (DAM) is a non-government development organization founded in 1958 by Khan BahadurAhsanullah, an eminent educationist, reformer, and Sufi with the aim of social and spiritual development of entire human community. DAM has been contributing for the betterment of the disadvantaged population through operating 35 institutions and also 8 sectors of development. Rights & Governance (R&G) is considered as one of the cross-cutting sectors of DAM dedicated toward the right-based developmental approach. R&G Sector is flourishing through its multidimensional projects & institutes based upon rights oriented causes.
∎ "ASHSHASH (Phase-II) is a project of WINROCK International which is implemented by DAM through a partnership agreement. This 3 year, 4 monthAshshash (Phase-II) project is funded by the Embassy of Switzerland in Bangladesh through WINROCK International. The main objective of the project is to ensure that "Men and Women who have escaped trafficking will restore their dignity and well-being and become self-sufficient". The survivors will be provided psychosocial counselling support along with other social services and facilitated opportunities for skill-development and entrepreneurship training. Upon completion of the training survivors will be placed in either wage-based and or self-employment. Furthermore, Ashshash will reach people in the project's working areas; either directly or indirectly, through awareness-raising activities on factors that make people vulnerable to human trafficking, and to ensure the prevention of human trafficking.
∎ Dhaka Ahsania Mission (DAM) is looking for suitable candidate for an immediate appointment as well as to prepare a panel list for the different position for ASHSHASH Phase-II project under Dhaka District.
∎ Job Location: Manikganj District.
∎ Job Nature : Full-time, Contractual
∎ Reporting to : Project Manager, Ashshash Phase II
∎ Job Duration : Project Period
∎ The details of the position including job responsibilities, educational qualification and other qualities /competency required for the above position are given below for your information:
∎ Job Responsibilities
∎ Manage and provide need-based social protection services for the survivors of Ashshash project following project modality, principles, and guideline.
∎ Conduct thorough ‘Needs-Assessment’ to identify the types of social services contextually required by the survivors.
∎ Support to identify and map the public and private service-providers within the working areas, to avail the relevant social and economic support-services for the survivors, directly or indirectly.
∎ Establish a strong referral network within the working areas, with the public and private service providers.
∎ Support psychosocial counselling services in collaboration with psychosocial counsellors and ensure trauma counselling services through referral.
∎ Support Ashshash’s SRPs and Career Counselors with ongoing counseling services to motivate and develop socioeconomic pathways of successful reintegration.
∎ Demonstrate sensitivity towards the survivor’s trafficking contexts, gender-specific issues, and residual trauma, when communicating with the survivors.
∎ Maintain working relationship with activists, youth and peer groups, community-based organizations (CBOs), and community leaders, within the working areas, to effectively identify survivors, and work to ensure their sustainable reintegration;
∎ Demonstrate the ability to uphold Winrock International’s ‘Code of Conduct’ and ‘Do No Harm’ policy, whilst working directly with the survivors to ensure their successful reintegration;
∎ Demonstrate the ability to uphold confidentiality of information when working with each survivor;
∎ Ability to maintain detailed case-systems for each survivor (i.e. case studies) to make and publish reports, and support the WI program teams with prompt assessment of survivors’ contexts;
∎ Provide support to ensure baseline, mid-line, and final evaluations are conducted accurately, considering Winrock International’s and the donor's requirements; and
∎ Other duties, as assigned.
∎ Employment Status
∎ Full-time, Contractual
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary
∎ 36,000 BDT (consolidated) per month (Yearly 4% inflation)
∎ Compensation & Other Benefits
∎ Festival / ProrataBonus : As per organizational policy
∎ Salary
∎ 36,000 BDT (consolidated) per month (Yearly 4% inflation)
∎ Compensation & Other Benefits
∎ Festival / ProrataBonus : As per organizational policy
Workplace:
∎ Work at office
Employment Status: Contractual
Job Location: Manikganj
Apply Procedure:
Hard Copy:
∎ All employees of DAM are expected to perform roles and responsibilities following its code of conduct and safeguarding policies to prevent any forms of harassment and abuse. DAM has a `Zero Tolerance` policy for sexual exploitation, abuse, harassment (SHEA) and any financial misappropriation and misconduct. The employee must also ensure compliance with Winrock International`s `Code of Conduct` and `Do No Harm Policy`, whilst maintaining privacy and confidentiality of information respective to each survivor.
∎ Deserving candidates are requested to send their application (hard copy) with a cover letter, two professional references and a copy of recent passport size photograph with contact cell number to Deputy Director, HR Division, Dhaka Ahsania Mission, House-19, Road-12, Dhanmondi, Dhaka-1209 and through email: [email protected]
∎ Please write the name of position at the top of the envelope.
∎ Please visit our website: www.ahsaniamission.org.bd
Company Information:
∎ Dhaka Ahsania Mission
∎ House # 19, Road # 12 (New), Dhanmondi R/A, Dhaka-1209.
∎ Dhaka Ahsania Mission (DAM) is a large well-known NGO established in 1958 and works in the fields of education, livelihood, health and human rights thus serves the disadvantaged groups of population towards their improved living.
Address::
∎ House # 19, Road # 12 (New), Dhanmondi R/A, Dhaka-1209.
∎ Dhaka Ahsania Mission (DAM) is a large well-known NGO established in 1958 and works in the fields of education, livelihood, health and human rights thus serves the disadvantaged groups of population towards their improved living.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 16 Jun 2025
Category: NGO/Development
