CASE MANAGEMENT OFFICER - CHILD PROTECTION
Job Description
Title: CASE MANAGEMENT OFFICER - CHILD PROTECTION
Company Name: AGRAJATTRA (An Organization for Integrated Social Development)
Vacancy: Not specific
Job Location: Cox's Bazar (Ukhia)
Employment Status: Contractual
Educational Requirements:
∎ Bachelor of Social Science (BSS) in social work, Psychology, Public Health or other relevant degree
∎ Bachelor's degree in social science, social work, Psychology, Public Health or other relevant degree (Masters is a significant advantage)
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Child Protection
Job Context:
∎ CASE MANAGEMENT OFFICER - CHILD PROTECTION
∎ Position Title: Case Management Officer
∎ Location: Ukhiya, Cox`s Bazar, Bangladesh
∎ Contract duration: Up to September 2020, full-time position (with possibility of contract extension)
∎ Eligibility: Female Applicants Only
∎ Agrajattra is a non-profitable, non-political, non-governmental voluntary organisation. Agrajattra`s vision is a fair society where peace, social justice, good governance and gender equity will remain. Our main areas of work include child protection, prevention of violence against women and girls, women`s empowerment, life-skills education, and humanitarian response in emergency situations (food security & livelihoods, shelter development, health and hygiene)
Job Responsibilities:
∎ Operational/Context Role:
∎ Agrajattra is looking for a dedicated Case Management Officer for our new 3-Year Child Protection Project in Cox's Bazar (Rohingya focused), titled, "Bridging the Gaps: Strengthening Mental Health Support for Children and Young People". Our planned project has three key components: strengthening the collective resilience of the Rohingya community, strengthening the individual resilience of children and adolescents, and expanding access to mental health services through the provision of psycho social support and case management for children in need and at risk.
∎ The main responsibility of the Case Management Officer will be to support the Project Coordinator in the implementation of the project through overseeing the case management component of the project. In particular, the Case Management Officer will supervise the community volunteer caseworkers.
∎ Key Responsibilities: 1. General
∎ Identify and report trends and risks that children and adolescents face in the camps and recommend next steps to address any emerging risks and issues.
∎ Support community volunteer caseworkers to succeed in their roles through close supervision, mentoring and coaching
∎ Facilitate weekly caseworker meetings and organize weekly one-to-one with caseworkers
∎ Identify the capacity gaps of community volunteer caseworkers and ensure appropriate activities and actions are in place to build the capacity of community volunteer case workers
∎ Support caseworkers emotionally in their case management work and their reactions to their work
∎ Provide direct case management for complex cases
∎ Map referral pathways and ensure that every child or adolescent can access other available services
∎ Coordinate with other actors to ensure referral and the transfer of cases where Agrajattra does not have the capacity or specialized support
∎ Ensure that Agrajattra's case management work is rooted in the community, in particular ensure linkages between Agrajattra's case management work, protection committees in the camps, and beneficiary feedback mechanisms
∎ Data entry into CPIMS+ and ensure the quality of case management data
∎ Other duties as assigned.
∎ 2. Reporting :
∎ Submit weekly case management reports and ensure all information is updated
∎ 3. Networking :
∎ Represent Agrajattra at the Case Management Working Group and other appropriate forum
∎ 4. Leadership Behaviour :
∎ Excellent interpersonal, listening and communication skills;
∎ Ability to positively influence others and successfully reconcile differences;
∎ A self-starter with a strong results orientation and with high levels of integrity, credibility and dependability;
∎ An energetic team player who can effectively collaborate, and who can stand alone when necessary;
∎ Demonstrated ability to work and deliver under pressure and tight deadlines.
∎ 5. Core values :
∎ Commitment to Agrajattra mission, vision and values, and the ability to convey with enthusiasm Agrajattra's role in accompanying and serving refugees and in advocating for their right to protection and a life in dignity;
∎ High integrity, honesty and confidentiality; ability to deal tactfully and discreetly with situations, people and information;
∎ Acceptance of diversity and inclusion as a core value.
∎ Willingness to work in flexible, sub-optimal, and stressful environment.
Additional Requirements:
∎ Age 25 to 45 years
∎ Only females are allowed to apply
∎ Experience:
∎ At least Three years working experience in humanitarian programming.
∎ Demonstrated experience and commitment to working with marginalized communities.
∎ Experience in child protection in protracted crisis / early recovery a significant advantage
∎ Experience working in Rohingya camps is a significant advantage
∎ At least One-year experience in case management
∎ Upholds humanitarian values and principles
∎ Language
∎ Fluency in English and Bangla (written and spoken) and excellent writing skills.
∎ Rohingya or Chittagonian language skills is a significant advantage
∎ Technical Skills
∎ Strong analytical, reporting, strategic thinking and planning skills
∎ Strong case management skills, follow up reporting and maintaining confidentiality
∎ Strong monitoring and evaluation skills/experience
∎ Knowledge of project cycle management.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Weekly Holiday - 01 & others Gov't holidays
Application Deadline: April 25, 2020
Company Information:
∎ AGRAJATTRA (An Organization for Integrated Social Development)
∎ Address : C/O : AGRAJATTRA, 126 (3rd Floor), Opposite of CTG Press Club, Jamal Khan Road, P.S: Kotwali, Chittagong
∎ Web : www.agrajattra.org.bd
∎ Business : AGRAJATTRA is a non-profit and non-political voluntary organization which is recognized & awarded by nationally (Best Youth award, Best SME Award) & internationally (Commonwealth Award) in dedicated to enhance women empowerment through providing hands-on skills on various trades for the young people. It came into existence on November 15, 1998 with the dedication to assist the unprivileged urban, sub-urban and rural youths of specially Women of Bangladesh in particularly RMG sectors, Shrimp ind sectors, Agra based field development, Women Empowerment, Livelihood development, DRR, Poverty Eradication, Women Leadership Development, Wash, Technical Skill development, Violence against Women & Girls Program etc.
Category: NGO/Development
Read Before Apply: All Candidates should fill out this form: https://forms.gle/QSnnyTcuNPnqLPMD7
Deadline Expired on 25th Apr 2020
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