Camp Manager, Site Management, HCMP

Job Description

Title: Camp Manager, Site Management, HCMP

Company Name: BRAC

Vacancy: --

Age: Na

Job Location: Cox`s Bazar (Ukhia)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

Masters’ or post-graduation on international affairs, international development, disaster Management, Humanitarian programme from any reputed University or institute

• At least 5 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

Knowledge:

● Expertise in camp management, protection standards, and refugee assistance.

● Understanding of global camp management guidelines (e.g., IASC Camp Coordination and Camp Management framework) and best practices.

● Familiarity with humanitarian coordination mechanisms, donor relations, and government protocols.

● Have previous experience in camp management. General technical knowledge of camp management, building community resilience, protection of civilians, human rights, health programming, WASH, or education.

● Familiarity with UN and multilateral donors; Previous work experience with UNHCR a plus

● Demonstrated of protection, community resilience or social accountability models of governance, refugee issues, human rights - technical knowledge in any or all of these sectors is an advantage year of experience managing development/relief programs at an international level.

● Strong diplomacy and proactive problem-solving skills required.

Skills:

● Advanced proficiency in Microsoft Word, Excel, and PowerPoint.

● Strong leadership, coordination, and negotiation skills.

● Exceptional communication skills (both written and verbal) with fluency in English and basic understanding of the Rohingya dialect.

● Strong analytical and problem-solving skills to navigate complex operational challenges.

● Public relations, communication, coordination, and Networking skills.

● Excellent organization, and coordination skills.

● Exhibit strong narrative writing skills, capable of articulating complex, sensitive, or confidential issues in a manner that is both informative and persuasive for critical stakeholders.

● Presentation skills.

● Experience in logistics, planning, procurement, and management of field operations

● Excellent analytical/ problem-solving skills and detail-orientation

● Excellent English communication skills (oral and written)

Competencies:

● Ability to operate in a complex organization, across functions and take own initiative, collaboratively work as part of diverse teams.

● Ability to manage a varied workload, work under pressure, priorities and meet deadlines.

● Self-motivated, flexible, and adaptable to the needs of the organization.

● Focused on delivering results by taking calculated-risks and problem-solving approaches.

● Gender equality and diversity awareness.

● Strong interpersonal and intercultural skills.

● Strong planning /organization skills.

The Camp Manager is responsible for supervising and managing His/Her respective camp/project staff and activities in the Rohingya Refugee camp, including coordination and facilitation of community facilities and infrastructure for construction and repair, community mobilization, protection, camp management, WASH, education, and distributions. Coordination of finance, administration, quality assurance and logistics related to project implementation. Responsible for oversight and management of national staff in the sectors. Maintain open dialogue with the camp population.

Camp Management and Coordination

• Supervise and manage all camp activities and staff, including shelter, community mobilization, protection, camp management, WASH, education, and distributions.

• Establish and oversee sectoral coordination mechanisms at the camp level, ensuring alignment with relevant policies, technical standards, and legal obligations.

• Serve as the primary focal point for service providers and stakeholders, including CiC, UNHCR, and humanitarian partners, maintaining efficient coordination and collaboration to ensure consistent service delivery.

• Actively participate in strategic discussions through the Government of Bangladesh’s camp coordination mechanism, advocating for resources, protection concerns, and critical service provision for the camp population.

• Conduct regular assessments to identify service gaps and protection needs within the camp, addressing these through advocacy with government authorities, humanitarian partners, or sector forums.

Leadership and Team Management

• Manage and support large, diverse teams, promoting high performance, adherence to humanitarian principles, and a positive work culture.

• Lead by example to foster a collaborative, inclusive environment, ensuring all staff understand and follow code of conduct and protection standards.

• Facilitate continuous capacity-building initiatives for camp management staff, ensuring their skills align with global best practices.

• Represent camp management interests in local, ISCG, and RRRC-led forums, advocating effectively to ensure alignment with broader humanitarian goals.

Emergency Preparedness and Response

• Oversee the camp’s emergency preparedness and response mechanisms, including early warning systems, contingency planning, and emergency supply prepositioning.

• Coordinate emergency aid provision and lead response efforts during crises, ensuring swift, efficient action with minimal disruption to essential services.

• Develop disaster risk reduction strategies and implement measures to mitigate natural hazard impacts on camp residents.

Community Engagement and Accountability

• Facilitate active community participation in camp decision-making through structured governance and participation mechanisms, representing diverse groups, including women, youth, and marginalized communities.

• Promote accountability to affected populations by establishing feedback and complaint mechanisms, fostering a culture of transparency and responsiveness.

• Support community-based initiatives, empowering residents through refugee-led efforts integrated into broader camp management.

Core Humanitarian Standards and Quality Assurance

• Uphold Core Humanitarian Standard (CHS) principles, ensuring all camp management operations reflect accountability, respect, and inclusion.

• Implement mechanisms to monitor service quality, ensuring adherence to humanitarian best practices and sector standards, while promoting continuous improvement through robust monitoring and evaluation.

• Encourage transparency and ethical conduct in all camp activities, ensuring clear communication and understanding of policies, services, and procedural information among all residents.

Operational Oversight and Compliance

• Oversee finance, administration, logistics, and quality assurance for project implementation, ensuring compliance with organizational and donor requirements.

• Develop and monitor the camp’s procurement plan, collaborating with Logistics, Procurement, Finance, and Operations teams to ensure efficient, timely, and cost-effective procurement and distribution.

• Ensure proper care and maintenance of camp infrastructure, including initiating new construction or repairs as needed. Supervise contracts and services related to camp maintenance, infrastructure, and related logistical support.

Reporting, Documentation, and Communication

• Prepare and submit timely, accurate project reports, including narrative, indicator tracking, and financial reports to ensure progress tracking, impact measurement, and accountability.

• Document all camp activities comprehensively, maintaining records in line with global standards, including service mapping, beneficiary tracking, and incident logs.

• Draft and review detailed reports and communications for donors, humanitarian partners, and internal stakeholders, articulating complex and sensitive issues with clarity and precision

Safety and Safeguarding:

• Ensure the safety of Programme Participants, people who come into contact with the organization and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

• Mobile bill

• Weekly 2 holidays

• Festival Bonus

• Health & Life Insurance

• Paternity/ Maternity leave

• others as per Organisation policy.