Call Centre Executive

Job Description

Title: Call Centre Executive

Company Name: Bangladesh Foundry & Engineering Works Ltd.

Vacancy: 02

Age: 23 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

  • At least 1 years
  • The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Direct Selling/Marketing Service Company, Call Center
  • Freshers are also encouraged to apply.


Published: 2024-06-03

Application Deadline: 2024-06-11

Education:
    • Bachelor/Honors


Requirements:
  • At least 1 years
  • The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Direct Selling/Marketing Service Company, Call Center
  • Freshers are also encouraged to apply.


Skills Required: Call Center,Front Desk,Sales Marketing

Additional Requirements:
  • Age 23 to 30 years


Responsibilities & Context:
  • Call Center executive takes inbound and makes outbound calls with customers.

  • Tele marketing.

  • Customer service.

  • Desk job service.

  • Manage of inbound and outbound calls in a timely manner.

  • Follow communication “scripts” when handling different topics.

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

  • Seize opportunities to upsell products when they arise.

  • Build sustainable relationships and engage customers.

  • Keep records of all conversations in our call center database.



Job Other Benifits:
  • Mobile bill,Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 8.72%
Daffodil International University (DIU) 2.18%
Eden Mohila College 1.94%
Tejgaon College 1.94%
Uttara University 1.94%
University of Dhaka 1.45%
World University of Bangladesh 1.45%
Stamford University Bangladesh 1.21%
Jagannath University 1.21%
Sonargaon University 1.21%

Interested By Age Range

Age Range Percentage (%)
20-30 76.27%
31-35 15.50%
36-40 5.33%
40+ 1.69%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 93.45%
20K-30K 5.58%
30K-40K 0.24%
40K-50K 0.24%
50K+ 0.49%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 25.91%
0.1 - 1 years 15.74%
1.1 - 3 years 27.60%
3.1 - 5 years 15.74%
5+ years 15.01%

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