Call Centre Executive

Job Description

Title: Call Centre Executive

Company Name: Bangladesh Foundry & Engineering Works Ltd.

Vacancy: 02

Age: 23 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

  • At least 1 years
  • The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Direct Selling/Marketing Service Company, Call Center
  • Freshers are also encouraged to apply.


Published: 2024-06-03

Application Deadline: 2024-06-11

Education:
    • Bachelor/Honors


Requirements:
  • At least 1 years
  • The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Direct Selling/Marketing Service Company, Call Center
  • Freshers are also encouraged to apply.


Skills Required: Call Center,Front Desk,Sales Marketing

Additional Requirements:
  • Age 23 to 30 years


Responsibilities & Context:
  • Call Center executive takes inbound and makes outbound calls with customers.

  • Tele marketing.

  • Customer service.

  • Desk job service.

  • Manage of inbound and outbound calls in a timely manner.

  • Follow communication “scripts” when handling different topics.

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

  • Seize opportunities to upsell products when they arise.

  • Build sustainable relationships and engage customers.

  • Keep records of all conversations in our call center database.



Job Other Benifits:
  • Mobile bill,Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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