Title: Call Centre Executive
Company Name: Bangladesh Foundry & Engineering Works Ltd.
Vacancy: 02
Age: 23 to 30 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
Call Center executive takes inbound and makes outbound calls with customers.
Tele marketing.
Customer service.
Desk job service.
Manage of inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers.
Keep records of all conversations in our call center database.
| University | Percentage (%) |
|---|---|
| National University | 8.72% |
| Daffodil International University (DIU) | 2.18% |
| Eden Mohila College | 1.94% |
| Tejgaon College | 1.94% |
| Uttara University | 1.94% |
| University of Dhaka | 1.45% |
| World University of Bangladesh | 1.45% |
| Stamford University Bangladesh | 1.21% |
| Jagannath University | 1.21% |
| Sonargaon University | 1.21% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.27% |
| 31-35 | 15.50% |
| 36-40 | 5.33% |
| 40+ | 1.69% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 93.45% |
| 20K-30K | 5.58% |
| 30K-40K | 0.24% |
| 40K-50K | 0.24% |
| 50K+ | 0.49% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 25.91% |
| 0.1 - 1 years | 15.74% |
| 1.1 - 3 years | 27.60% |
| 3.1 - 5 years | 15.74% |
| 5+ years | 15.01% |