Call Center & Support Executive
Job Description
Title: Call Center & Support Executive
Company Name: ECTLink
Vacancy: 5
Age: Na
Job Location: Dhaka (Khilgaon)
Salary: Tk. 10000 - 15000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): ISP
Published: 2025-08-21
Application Deadline: 2025-08-31
Education:
- Diploma
- Bachelor/Honors
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): ISP
Skills Required: COMPUTER OFFICE MANAGEMENT,Hardware & Networking
Additional Requirements:
Responsibilities & Context:
Practice speaking with a clear accent and communicating on the telephone.
Manage high call volumes, providing information and directing inquiries.
Monitor and respond to social media messages, engaging with the online community.
Schedule and confirm appointments, ensuring operational efficiency.
Understand laser and aesthetics services, addressing client queries accurately.
Handle client registrations efficiently.
Collaborate with sales and marketing for phone promotions.
Respond promptly to voicemail and email inquiries with detailed information.
Providing remote and onsite technical supports to the clients inside or outside Office.
Create Daily, weekly reports and presentations to effectively communicate current
Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
Mentality as 24X7 for emergency situations.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
