Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Sagor Global Consultancy.

Vacancy: 5

Age: 25 to 35 years

Job Location: Dhaka (Baridhara)

Salary: Negotiable

Experience:

Published: 2025-11-15

Application Deadline: 2025-12-15

Education:

• Bachelor/Honors

• Bachelor`s/Equivalent degree in any field.

• For any experienced person, HSC/Equivalent is acceptable.

• Age 25 to 35 years

• Experience Requirements: Minimum 6 months

Job Context

• The job of the call center representative is to provide proper information and help students who are planning and preparing to study abroad.

Job Responsibilities

• In order to sell our support and services, candidates must handle incoming and outgoing cell phone calls to our clients who are interested in studying abroad.
• Listen carefully to students’ inquiries and ask relevant questions to understand their study abroad requirements. Provide accurate and detailed information about study abroad programs, admission processes, and available services.
• Promote and sell the company’s study abroad support and services to potential clients.
• Assist students in opening files and initiating their study abroad application process.
• Maintain proper call records and update the CRM/database with relevant client information.
• Follow up with prospective students regularly to ensure progress and maintain client engagement.
• Provide personalized solutions to meet each student’s expectations according to company guidelines.
• Ensure excellent customer service and maintain a professional, positive attitude during all communications. Work closely with the counseling/admissions team to ensure smooth case handling and client satisfaction.

Job Location: Plot-1/A (1st Floor), Road-2/A, Baridhara, Block - J, Dhaka -1212, Bangladesh.

• Handsome (negotiable).
• Mobile bill, Performance bonus,
• Festival Bonus: 2