Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Sagor Global Consultancy.
Vacancy: 5
Age: 25 to 35 years
Job Location: Dhaka (Baridhara)
Salary: Negotiable
Experience:
Published: 2025-11-15
Application Deadline: 2025-12-15
Education:
- Bachelor/Honors
Bachelor`s/Equivalent degree in any field.
For any experienced person, HSC/Equivalent is acceptable.
Requirements:
Skills Required:
Additional Requirements:
- Age 25 to 35 years
Experience Requirements: Minimum 6 months
Responsibilities & Context:
Job Context
- The job of the call center representative is to provide proper information and help students who are planning and preparing to study abroad.
Job Responsibilities
- In order to sell our support and services, candidates must handle incoming and outgoing cell phone calls to our clients who are interested in studying abroad.
- Listen carefully to students’ inquiries and ask relevant questions to understand their study abroad requirements. Provide accurate and detailed information about study abroad programs, admission processes, and available services.
- Promote and sell the company’s study abroad support and services to potential clients.
- Assist students in opening files and initiating their study abroad application process.
- Maintain proper call records and update the CRM/database with relevant client information.
- Follow up with prospective students regularly to ensure progress and maintain client engagement.
- Provide personalized solutions to meet each student’s expectations according to company guidelines.
- Ensure excellent customer service and maintain a professional, positive attitude during all communications. Work closely with the counseling/admissions team to ensure smooth case handling and client satisfaction.
Job Location: Plot-1/A (1st Floor), Road-2/A, Baridhara, Block - J, Dhaka -1212, Bangladesh.
Job Other Benifits:
- Handsome (negotiable).
- Mobile bill, Performance bonus,
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.35% |
| University of Dhaka | 1.89% |
| Jagannath University | 1.62% |
| Stamford University Bangladesh | 1.35% |
| East West University | 0.81% |
| American International University Bangladesh (AIUB) | 0.81% |
| Presidency University | 0.81% |
| Green University of Bangladesh | 0.81% |
| Govt. Titumir College | 0.81% |
| Bangladesh University of Business and Technology | 0.81% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.92% |
| 31-35 | 14.59% |
| 36-40 | 3.24% |
| 40+ | 1.35% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 46.22% |
| 20K-30K | 48.38% |
| 30K-40K | 4.59% |
| 40K-50K | 0.81% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 35.14% |
| 0.1 - 1 years | 10.54% |
| 1.1 - 3 years | 26.22% |
| 3.1 - 5 years | 14.59% |
| 5+ years | 13.51% |
