Call Center And Media Cell Executive
Job Description
Title: Call Center And Media Cell Executive
Company Name: Remicon Health Services Ltd.
Vacancy: 3
Age: 22 to 27 years
Job Location: Dhaka, Dhaka (Mirpur 14)
Salary: Tk. 12000 - 18000 (Monthly)
Experience:
- 2 to 5 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Hospital, Pharmaceutical/Medicine Companies, Direct Selling/Marketing Service Company, Diagnostic Centre, Clinic, Medical Equipment, Departmental store, Call Center, Healthcare/Lifestyle product
Published: 2025-08-14
Application Deadline: 2025-08-22
Education:
- Bachelor/Honors
- Computer Training including Excel
Requirements:
- 2 to 5 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Hospital, Pharmaceutical/Medicine Companies, Direct Selling/Marketing Service Company, Diagnostic Centre, Clinic, Medical Equipment, Departmental store, Call Center, Healthcare/Lifestyle product
Skills Required: Call Centre Management,Customer Support through Phone,Digital Marketing (Social Media Marketing),Front Desk executive,Good communication skills,Information and Documentation,Media & Communication
Additional Requirements:
- Age 22 to 27 years
- Data management
- Social Media marketing
- Social media communication
Responsibilities & Context:
Receive phone call from patients, Doctors, corporate customer and record all information properly.
Answer inbound calls, emails, and chat messages in a timely and professional manner.
Make outbound calls for follow-ups, feedback, or promotions.
Listen actively to customer concerns and respond appropriately.
Provide accurate information about products, services.
Identify customer needs and offer suitable solutions.
Maintain a polite, friendly, and professional tone at all times.
Provide feedback to improve service processes.
Understand customer needs and provide prompt, accurate, and effective assistance.
Understanding of social media platforms and their audience engagement patterns
Maintaining regular contact with customers (Phone, Messenger, WhatsApp etc.)..
Provide accurate information about our services.
Welcomes Patients and Attendants by greeting, answering questions, responding to requests with appropriate manners & curtsy
Provide information on different services & tariffs and convince patients to avail the services
Receiving customer queries and forwarding them to the concerned department.
Job Other Benifits:
- Over time allowance
- Salary Review: Yearly
- Festival Bonus: 1
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 19.05% |
| University of Dhaka | 7.14% |
| Govt. Bangla College | 4.76% |
| Lalmatiya Mohila College | 2.38% |
| ASA University Bangladesh | 2.38% |
| Stamford University Bangladesh | 2.38% |
| Ideal College Dhanmondi affiliated to the National University of Bangladesh | 2.38% |
| Bangabandhu Sheikh Mujibur Rahaman Science & Technology University | 2.38% |
| Haji Abul Hossain Institute Of Technology (HABHIT),Tangail | 2.38% |
| Bangladesh Open University | 2.38% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 85.71% |
| 31-35 | 11.90% |
| 36-40 | 2.38% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 95.24% |
| 20K-30K | 4.76% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 19.05% |
| 0.1 - 1 years | 7.14% |
| 1.1 - 3 years | 19.05% |
| 3.1 - 5 years | 26.19% |
| 5+ years | 28.57% |
