Call Center And Media Cell Executive

Job Description

Title: Call Center And Media Cell Executive

Company Name: Remicon Health Services Ltd.

Vacancy: 3

Age: 22 to 27 years

Job Location: Dhaka, Dhaka (Mirpur 14)

Salary: Tk. 12000 - 18000 (Monthly)

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Hospital, Pharmaceutical/Medicine Companies, Direct Selling/Marketing Service Company, Diagnostic Centre, Clinic, Medical Equipment, Departmental store, Call Center, Healthcare/Lifestyle product

Published: 2025-08-14

Application Deadline: 2025-08-22

Education:

• Bachelor/Honors

• Computer Training including Excel

Requirements:

• 2 to 5 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Hospital, Pharmaceutical/Medicine Companies, Direct Selling/Marketing Service Company, Diagnostic Centre, Clinic, Medical Equipment, Departmental store, Call Center, Healthcare/Lifestyle product

Skills Required: Call Centre Management,Customer Support through Phone,Digital Marketing (Social Media Marketing),Front Desk executive,Good communication skills,Information and Documentation,Media & Communication

Additional Requirements:

• Age 22 to 27 years

• Data management
• Social Media marketing
• Social media communication

Responsibilities & Context:

• Receive phone call from patients, Doctors, corporate customer and record all information properly.

• Answer inbound calls, emails, and chat messages in a timely and professional manner.

• Make outbound calls for follow-ups, feedback, or promotions.

• Listen actively to customer concerns and respond appropriately.

• Provide accurate information about products, services.

• Identify customer needs and offer suitable solutions.

• Maintain a polite, friendly, and professional tone at all times.

• Provide feedback to improve service processes.

• Understand customer needs and provide prompt, accurate, and effective assistance.

• Understanding of social media platforms and their audience engagement patterns

• Maintaining regular contact with customers (Phone, Messenger, WhatsApp etc.)..

• Provide accurate information about our services.

• Welcomes Patients and Attendants by greeting, answering questions, responding to requests with appropriate manners & curtsy

• Provide information on different services & tariffs and convince patients to avail the services

• Receiving customer queries and forwarding them to the concerned department.

Job Other Benifits:

• Over time allowance
• Salary Review: Yearly
• Festival Bonus: 1

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre