Title: Business Analyst
Company Name: ServicEngine Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters in Business Administration/Finance/Data Science or in any relevant subject
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Business Analyst
Job Responsibilities:
∎ Elicits, analyzes, specifies, and validates the business needs of stakeholders
∎ Collaborates with business leaders to determine project scope and vision
∎ Clearly identifies project stakeholders and establish customer classes, as well as their characteristics
∎ Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
∎ Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
∎ Works with stakeholders and project team to prioritize collected requirements
∎ Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes
∎ Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts
∎ Participates in the QA of purchased solutions/product to ensure features and functions have been enabled and optimized
∎ Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
∎ Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
∎ Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
∎ Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
∎ Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders
∎ Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
∎ Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood
Additional Requirements:
∎ Age at least 24 years
∎ Both males and females are allowed to apply
∎ Able to exercise independent judgment and take action on it
∎ Excellent analytical, mathematical, and creative problem-solving skills
∎ Excellent listening, interpersonal, written, and oral communication skills
∎ Logical and efficient, with keen attention to detail
∎ Highly self-motivated and directed
∎ Ability to effectively prioritize and execute tasks while under pressure
∎ Strong customer service orientation
∎ Experience working in a team-oriented, collaborative environment
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 18 Sep 2020
Company Information:
∎ 19 Aug 2020
∎ ServicEngine Ltd.
∎ Address : House# 8, Abbas Garden, DOHS Mohakhali, Dhaka - 1206
∎ Web : www.sebpo.com
∎ Business : BPO
Category: IT/Telecommunication
Source: bdjobs.com