Billing Officer, KEPZ TRUST Hospital

Job Description

Title: Billing Officer, KEPZ TRUST Hospital

Company Name: KEPZ TRUST Hospital , Korean EPZ (KEPZ) Corporation (BD) Ltd. PS. Karnaphuli, Chattogram-4371

Vacancy: --

Age: Na

Job Location: Chattogram (Karnaphuli )

Salary: Negotiable

Experience:

• At least 5 years

• Masters degree in any discipline

• At least 5 years

• Ambitious, Dedicated, Hard Working
• Must have job related educational background.
• Preferred: Experience in hospitals.
• Willing to take challenges of work pressure & development deadline.
• To perform additional duties to meet with the Company's needs as required and assigned by management.

• Greet and assist patients, attendants, and visitors with courtesy.
• Handle patient registration, admission, and discharge formalities
• Provide information regarding hospital services, doctors’ schedules, and procedures.
• Answer phone calls and manage inquiries professionally.
• Maintain patient confidentiality and ensure a welcoming environment.
• Prepare, generate, and review bills for outpatient, inpatient, diagnostic
• Ensure accuracy in charges, discounts, and approvals.
• Collect payments (cash, card, mobile banking)
• Issue receipts and maintain daily cash reconciliation.
• Coordinate with finance/accounts for submission of collections and reports.
• Maintain accurate records in the Hospital Information System (HIS)
• Ensure proper documentation of invoices, deposits, refunds, and adjustments.
• Assist in audits and verification of billing records.
• Liaise with doctors, nurses, and departments for smooth patient flow.
• Handle patient complaints and escalate unresolved issues to authority.
• Follow hospital policies, financial protocols, and confidentiality guidelines.
• Ensure billing complies with hospital-approved tariffs and discount policies
• Maintain daily reports for management review.
• Any other task assigned by authority.