Billing Officer - Hospital

Job Description

Title: Billing Officer - Hospital

Company Name: Aalok Healthcare & Hospital

Vacancy: --

Age: Na

Job Location: Dhaka (Mirpur 6)

Salary: --

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Hospital
• Freshers are also encouraged to apply.

• Bachelor/Honors

Finance, Accounting or others

Preferred 1-2 Years Hospital working experiences

• At least 1 year
• The applicants should have experience in the following business area(s): Hospital
• Freshers are also encouraged to apply.

MS Office (especially Excel)

Strong understanding of Medical/Diagnostic terminology

Corporate/insurance billing processes

Exceptional attention to detail and numerical accuracy

Strong patient handling and customer service skills

Shifting duty as per roster

Patient Billing and Invoicing

• Generate Bills: Accurately prepare and issue bills for all services, including Inpatient (IPD), Outpatient (OPD), Emergency, and Diagnostic services (Pathology, Radiology, etc.).

• Charge Capture: Coordinate closely with departments (Nursing, Pharmacy, Diagnostics) to ensure all chargeable items (medications, consumables, procedures, and consultations) are captured and billed in real-time.

• Discharge Billing: Ensure final bills are prepared accurately and completely at the time of patient discharge, preventing discrepancies and ensuring a smooth exit process.

• Data Entry: Accurately enter and update patient details, services rendered, and corresponding charges into the hospital's management/billing software.

Financial and Payment Management

• Payment Processing: Collect and record payments from patients (cash, card, mobile banking/bKash).

• Issuance of Receipts: Issue proper official receipts for all collected payments.

• Reconciliation: Reconcile daily collections with the Accounts Department and prepare necessary daily sales and collection reports.

• Deposit Management: Counsel patients regarding initial admission deposits (where applicable) and monitor running accounts.

Patient and Inter-Departmental Communication

• Patient Support: Serve as a primary contact for patients regarding their bills, providing clear explanations of charges, payment options, and resolving billing queries or discrepancies with courtesy.

• Coordination: Liaise with the Front Desk/Reception, Diagnostics, and Clinical staff to resolve any issues related to documentation or missing charges.

• Confidentiality: Strictly adhere to hospital policy regarding patient confidentiality and the handling of sensitive financial information.

• Provident fund,Over time allowance,Medical allowance
• Salary Review: Yearly
• Festival Bonus: 2

Duty and other benefits as per Hospital policy.