Title: Billing Officer - Hospital
Company Name: Aalok Healthcare & Hospital
Vacancy: --
Age: Na
Job Location: Dhaka (Mirpur 6)
Salary: --
Experience:
Finance, Accounting or others
Preferred 1-2 Years Hospital working experiences
MS Office (especially Excel)
Strong understanding of Medical/Diagnostic terminology
Corporate/insurance billing processes
Exceptional attention to detail and numerical accuracy
Strong patient handling and customer service skills
Shifting duty as per roster
Generate Bills: Accurately prepare and issue bills for all services, including Inpatient (IPD), Outpatient (OPD), Emergency, and Diagnostic services (Pathology, Radiology, etc.).
Charge Capture: Coordinate closely with departments (Nursing, Pharmacy, Diagnostics) to ensure all chargeable items (medications, consumables, procedures, and consultations) are captured and billed in real-time.
Discharge Billing: Ensure final bills are prepared accurately and completely at the time of patient discharge, preventing discrepancies and ensuring a smooth exit process.
Data Entry: Accurately enter and update patient details, services rendered, and corresponding charges into the hospital's management/billing software.
Payment Processing: Collect and record payments from patients (cash, card, mobile banking/bKash).
Issuance of Receipts: Issue proper official receipts for all collected payments.
Reconciliation: Reconcile daily collections with the Accounts Department and prepare necessary daily sales and collection reports.
Deposit Management: Counsel patients regarding initial admission deposits (where applicable) and monitor running accounts.
Patient Support: Serve as a primary contact for patients regarding their bills, providing clear explanations of charges, payment options, and resolving billing queries or discrepancies with courtesy.
Coordination: Liaise with the Front Desk/Reception, Diagnostics, and Clinical staff to resolve any issues related to documentation or missing charges.
Confidentiality: Strictly adhere to hospital policy regarding patient confidentiality and the handling of sensitive financial information.
Duty and other benefits as per Hospital policy.
| University | Percentage (%) |
|---|---|
| National University | 16.68% |
| University of Dhaka | 3.05% |
| Bangladesh University of Business and Technology | 1.76% |
| Govt. Bangla College | 1.68% |
| Jagannath University | 1.52% |
| Jahangirnagar University | 1.12% |
| Tejgaon College | 1.12% |
| Govt. Titumir College | 1.04% |
| Dhaka College | 0.80% |
| Southeast University | 0.80% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 66.32% |
| 31-35 | 23.58% |
| 36-40 | 5.69% |
| 40+ | 3.37% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 27.59% |
| 20K-30K | 57.18% |
| 30K-40K | 11.55% |
| 40K-50K | 2.73% |
| 50K+ | 0.96% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 20.93% |
| 0.1 - 1 years | 9.86% |
| 1.1 - 3 years | 23.74% |
| 3.1 - 5 years | 17.32% |
| 5+ years | 28.15% |