Asst. Manager / Deputy Manager (Customer care Department)
Job Description
Title: Asst. Manager / Deputy Manager (Customer care Department)
Company Name: Dorpan Properties Ltd.
Vacancy: 1
Age: Na
Job Location: Dhaka (Uttara Sector 11)
Salary: --
Experience:
- At least 4 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Architecture Firm, Real Estate, Developer, Call Center
Published: 2025-10-06
Application Deadline: 2025-10-25
Education:
- Masters
Masters in any subject from reputed University.
Requirements:
- At least 4 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Architecture Firm, Real Estate, Developer, Call Center
Skills Required:
Additional Requirements:
At least 4 years Asst. manager & 3 years in Sr. Executive Officer.
The applicants should have experience in the following area(s): Customer Care, Customer Support & Public Relation
The applicants should have experience in the following business area(s): Developer, Real Estate
No need to apply without same experience & given area.
Need sound knowledge about computer applications.
Should have very pleasant personality with excellent communication skills both in Bengali & English.
Capable to serve under pressure
Responsibilities & Context:
Job Context
We are inviting application from only eligible who has experienced with similar job in similar industry(Real Estate).
This is a full-time permanent position and demands the following preference for an eligible
incumbent.
Job Responsibilities
Monitor and determine the level of present customer satisfaction through different measurable tools and develop the level of customer satisfaction under different aspect.
To provide proper protocol (from every aspect) to the Customers.
To Listen Customers discomfort and take day to day note.
To perform jobs when & where assigned by the Departmental Head.
To develop an effective & efficient Customer Care System.
To Implement & Monitor the System.
To ensure the optimum level of Customer Satisfaction through the team.
To Guide both Pre-& Post Care team.
To keep a close relationship with all valued customers and landowners.
To ensure a one stop Customer Service through efficient Team Management.
Job Other Benifits:
Mobile bill
Salary Review: Yearly
Festival Bonus: 2
Quickly career growth opportunity.
Excellent & friendly work environment
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.42% |
| University of Dhaka | 3.13% |
| 3.13% | |
| Stamford University Bangladesh | 2.43% |
| North South University | 2.43% |
| Jagannath University | 2.43% |
| Jahangirnagar University | 2.08% |
| Dhaka International University | 2.08% |
| Asian University of Bangladesh | 1.74% |
| Uttara University | 1.74% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 34.03% |
| 31-35 | 32.99% |
| 36-40 | 16.67% |
| 40+ | 13.89% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 7.32% |
| 20K-30K | 18.47% |
| 30K-40K | 20.56% |
| 40K-50K | 20.56% |
| 50K+ | 33.10% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 12.15% |
| 0.1 - 1 years | 4.51% |
| 1.1 - 3 years | 8.33% |
| 3.1 - 5 years | 15.97% |
| 5+ years | 59.03% |
