Asst Executive - Customer Care

Job Description

Title: Asst Executive - Customer Care

Company Name: Kingston Hospital Ltd.

Vacancy: --

Age: At least 18 years

Job Location: Dhaka (Mirpur12)

Salary: Negotiable

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): Hospital
  • Freshers are also encouraged to apply.


Published: 2026-04-09

Application Deadline: 2026-05-09

Education:
    • Higher Secondary


Requirements:
  • At least 1 year
  • The applicants should have experience in the following business area(s): Hospital
  • Freshers are also encouraged to apply.


Skills Required: Communication Skill,Patient Care Management,Presentation skill

Additional Requirements:
  • Age At least 18 years
  • Only Male


Responsibilities & Context:
  • Ensure effective and smooth co-ordination between consultant and the outpatient.

  • Greet all guests with appropriate manners & curtesy and arrange pre-consultation requirements as necessary.

  • Guide the patients regarding investigation, medication & follow-up visit.

  • Update respective consultant(s) regarding patient`s attendance and status as & when required.

  • Be updated with the latest information on different facilities and tariffs. Provide personalized services for high value, VIP, vulnerable patients.

  • Counseling with IPD & OPD Patient as well as OT Patient as per OT Package.

  • Provide information to customer queries.

  • Taking customers feedback and suggestions to improve quality of service and report to the unit supervisor.



Job Other Benifits:
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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