Associate Officer, Front Desk, BRAC Learning Centre (BLC)

Job Description

Title: Associate Officer, Front Desk, BRAC Learning Centre (BLC)

Company Name: BRAC

Vacancy: --

Location: Bogura, Cox's Bazar ...

Published: 30 Jul 2024

Education:
∎ Bachelor in any discipline

Requirements:

Additional Requirements:
∎ Good communication skills (both in Bengali and English) and interpersonal skills to engage with diverse stakeholders effectively.
∎ Excellent knowledge of Guest Service Management and Hospitality Management
∎ Proficiency in MS Office applications (Word, Excel) and PowerPoint presentations.
∎ Training/ Certification on Front desk Management/ Customer service will get preference
∎ Good communication skills (both in Bengali and English) and interpersonal skills to engage with diverse stakeholders effectively.
∎ Excellent knowledge of Guest Service Management and Hospitality Management
∎ Proficiency in MS Office applications (Word, Excel) and PowerPoint presentations.
∎ Training/ Certification on Front desk Management/ Customer service will get preference

Responsibilities & Context:
∎ Ensure to serve visitors by greeting, welcoming, and directing
∎ Receive and deliver all incoming and outgoing mail and packages
∎ Notify respective personnel of visitor’s arrival information.
∎ Maintain and update records of visitor and guest information in software
∎ Maintain close coordination with security personnel and the telecommunications system.
∎ Schedule meetings, and coordinate office activities.
∎ Assist in filling up the registration card for their reservation and assign room and room keys to the guest and participants
∎ Maintain updated information on events being organized at the BRAC Learning Centre
∎ Input feedback from participants and guests into the system and maintain the records
∎ Support the guest and participant to fill up the registration card for their reservation
∎ Job Purpose: The person will be responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.
∎ Key Responsibilities
∎ Ensure to serve visitors by greeting, welcoming, and directing
∎ Receive and deliver all incoming and outgoing mail and packages
∎ Notify respective personnel of visitor’s arrival information.
∎ Maintain and update records of visitor and guest information in software
∎ Maintain close coordination with security personnel and the telecommunications system.
∎ Schedule meetings, and coordinate office activities.
∎ Assist in filling up the registration card for their reservation and assign room and room keys to the guest and participants
∎ Maintain updated information on events being organized at the BRAC Learning Centre
∎ Input feedback from participants and guests into the system and maintain the records
∎ Support the guest and participant to fill up the registration card for their reservation
∎ SAFEGUARDING RESPONSIBILITIES
∎ Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, and others as per policy.

Employment Status: Full Time

Job Location: Bogura, Cox's Bazar, Dhaka, Khulna, Pabna, Rajshahi, Moulvibazar (Sreemangal), Tangail (Madhupur)

Apply URL::

Apply Procedure:

Company Information:
∎ BRAC
∎ BRAC Centre, 75 Mohakhali, Dhaka-1212
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Address::
∎ BRAC Centre, 75 Mohakhali, Dhaka-1212
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 8 Aug 2024

Category: Receptionist/PS