Associate Manager – Acquiring/Merchant Transaction Monitoring Team

Job Description

Title: Associate Manager – Acquiring/Merchant Transaction Monitoring Team

Company Name: Mutual Trust Bank PLC

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• At least 8 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors (preferably in Business Administration/ Management/ Banking/ Computer Science/ Accounting or related discipline) from a UGC-approved university; a postgraduate degree is an advantage.

• No third division/class or equivalent CGPA is allowed at any stage

• At least 8 years
• The applicants should have experience in the following business area(s): Banks

• Strong command of Microsoft Office, especially MS Excel; solid record-keeping and report-writing.

• Analytical and problem-solving mindset; ability to multitask and manage time effectively.

• Working knowledge of Bangladesh Bank regulations, card-scheme rules, and fraud/AML risk practices; experience preparing clear MIS for senior stakeholders

Lead the bank’s end-to-end acquiring/merchant transaction monitoring to ensure safe, secure, and compliant operations across all channels. Key responsibilities include:

• Design, implement, and refine rules/scenarios/thresholds to detect fraud or suspicious activity.

• Ensure alignment with Bangladesh Bank guidelines, international card scheme requirements (e.g., Visa, Mastercard), and internal risk policies.

• Coordinate with Fraud Risk, AML, Compliance, IT Security, and Operations to strengthen prevention and detection capabilities.

• Monitor merchant/sub-merchant activity and review Transaction Profile (TP) and Off-Us (domestic & international) reports; build real-time dashboards, alerts, and escalation paths.

• Analyze transaction trends and merchant behavior to identify vulnerabilities and recommend mitigation strategies; prepare and present MIS/risk reports to senior management and regulators.

• Lead incident investigations, root-cause analysis, and corrective actions; mentor and develop the monitoring team; liaise with regulators, law enforcement, and card schemes as needed.