Associate (External System- Technology Operations)
Job Description
Title: Associate (External System- Technology Operations)
Company Name: Mutual Trust Bank PLC
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Banks
Published: 2025-11-23
Application Deadline: 2025-12-01
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
BSc Engineering in Computer Science/ CSE from reputed University. No Third Division in academic record.
Microsoft, CISCO or any vendor certification preferred.
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Banks
Skills Required:
Additional Requirements:
Smart, team player, paired with agile mindset and can-do attitude.
Excellent communications and persuasion skills.
Should have ability to prioritize tasks and manage accordingly.
Ability and willingness to travel for support issues.
Capability to work under pressure and on a roster basis, including night shifts.
Responsibilities & Context:
Provide remote/physical support to identify and resolve computer/hardware/network-related issues for branches/departments/divisions to ensure smooth banking operations.
Diagnose and troubleshoot hardware and software faults for PCs, including technical and application issues.
Configure and provide full support for VPN users, including laptop configuration.
Install, configure, and maintain network devices such as routers, switches, and IP telephony services for branches, sub-branches, kiosks, and ATM booths.
Communicate systematically with stakeholders and service providers for timely issue resolution and follow-ups.
Maintain and troubleshoot LAN and Wi-Fi services for MTB branches, ATMs, and business locations.
Provide 24/7 network connectivity health investigation and signal reporting using network and system monitoring software.
Proactive Data Center monitoring for preventing power outages, overheating, or environmental hazards affecting data center operation.
Document processes, take backups, keep event logs of active and passive infrastructure, and produce shift status reports.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 6.91% |
| National University | 4.97% |
| Jahangirnagar University | 4.81% |
| American International University Bangladesh (AIUB) | 3.88% |
| Dhaka International University | 2.53% |
| Bangladesh University | 2.45% |
| Jagannath University | 2.11% |
| University of Dhaka | 1.94% |
| East West University | 1.77% |
| Northern University Bangladesh | 1.52% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 61.13% |
| 31-35 | 29.51% |
| 36-40 | 6.83% |
| 40+ | 2.02% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 3.97% |
| 20K-30K | 30.19% |
| 30K-40K | 25.95% |
| 40K-50K | 19.30% |
| 50K+ | 20.59% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 13.91% |
| 0.1 - 1 years | 8.35% |
| 1.1 - 3 years | 24.11% |
| 3.1 - 5 years | 20.32% |
| 5+ years | 33.31% |
