Assistant Technical Officer

Job Description

Title: Assistant Technical Officer

Company Name: Eco-Social Development Organization (ESDO)

Vacancy: 04

Age: At most 45 years

Job Location: Cox`s Bazar

Salary: Tk. 45000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): NGO

• Minimum Diploma or Bachelor’s degree in technical trades, textile design, social science, vocational training, handicrafts, or a related field.

• 1 to 2 years
• The applicants should have experience in the following business area(s): NGO

• Age At most 45 years

Required Skills & Competencies:

• Strong practical skills in sewing/crafting/handicrafts (preferred).

• Ability to provide technical coaching to women and youth.

• Good communication and community mobilization skills.

• Knowledge of production processes, quality control, and safe work practices.

• Ability to prepare field reports, track data, and maintain records.

• Familiarity with camp context and humanitarian operations.

• Ability to ride a motorcycle with valid license (if applicable to ESDO requirement).

• Knowledge of Rohingya/Chittagonian language is an added advantage.

Work Environment:

• Extensive field visits required in Camps 5, 8W, 11 and surrounding host communities.

• Must be willing to spend extended time in production centres and training venues.

• Fast-paced humanitarian field environment with multi-stakeholder coordination.

Reporting & Supervision

Core Values of ESDO:

• Humanity & Respect

• Accountability & Transparency

• Gender Sensitivity & Inclusion

• Commitment to PSEA

• Teamwork & Professionalism

• Community Participation

Safeguarding & PSEA Commitment:

ESDO maintains a zero-tolerance policy toward sexual exploitation, abuse, harassment, and child abuse. The position requires strict adherence to safeguarding protocols and ethical standards.

Job Context

• Eco-Social Development Organization (ESDO) started its journey in 1988 with a noble vision to stand in solidarity with the poor and marginalized. Being a peoples` centered organization, ESDO envisioned for a society which will be free from inequality and injustice, a society where no child will cry from hunger and no life will be ruined by poverty. Near about three decades of relentless efforts to make this happen, ESDO has embraced new grounds and opened up new horizons to help the disadvantaged and vulnerable people to bring meaningful and lasting changes in their lives. During this long span, ESDO has adapted with the changing situation and provided the most time-bound services especially for the poor and disadvantaged. A community focused and people centered approach has been adapted by ESDO while consideration was given to the national policy and Sustainable Development Goals (SDGs) as its guiding principle. ESDO is one of the most dynamic organizations expanding its development interventions across 422 upazilas under 56 districts of Bangladesh covering over 10 million poor and vulnerable people.

Position Summary:

The Assistant Technical Officer (Field) will provide direct field-level technical support for the production of eco-friendly toys and handicrafts under the ILO-supported project. The position is responsible for assisting training activities, supporting artisans in skill development, ensuring quality production, and maintaining smooth operation of the co-working production centres in both Rohingya camps and host communities. The role will support the project’s goal of improving livelihood opportunities, social cohesion, and the economic resilience of vulnerable women and youth.

Key Responsibilities:

A. Training & Capacity Development

• Assist master trainers and senior trainers in conducting skills training for artisans (400 beneficiaries).

• Provide hands-on coaching to artisans during and after training sessions.

• Support Training Needs Assessments (TNA) and participant selection.

• Ensure all training batches comply with OSH, PSEA, and Decent Work guidelines.

B. Production Centre Operations

• Support establishment and daily operations of four production centres (two in camps, two in host communities).

• Maintain attendance, production logs, equipment usage sheets, and material records.

• Ensure proper functioning and routine maintenance of sewing machines and craft tools.

• Maintain cleanliness, safety, and hygiene of the production centres.

C. Quality Control Assistance

• Support Light of Hope QC Officers during product inspection and evaluation.

• Check artisans’ work daily to ensure uniformity, finishing, and compliance with brand standards.

• Identify quality gaps and provide corrective guidance to artisans.

D. Field Monitoring & Reporting

• Track daily output, artisan attendance, raw material distribution, and delivery notes.

• Support MEAL activities including baseline, midline, and end-line data collection.

• Document field observations, success stories, and community feedback.

• Prepare daily/weekly reports and submit to Technical Officer.

E. Community & Stakeholder Coordination

• Maintain coordination with CiC offices, camp focal persons, community leaders, and local authorities.

• Support organization of meetings, trainings, events, and buyer visits.

• Assist in field-level communication with market actors and private sector partners.

F. Market Linkage Support

• Assist in field marketing activities, demonstrations, and exposure visits.

• Support brand promotion events in camps and host community areas.

According to project allocation