Assistant System Administrator

Job Description

Title: Assistant System Administrator

Company Name: ServicEngine Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ B.Sc in Computer Science/EEE /ETE from a reputed educational institution
∎ Professional certification on RedHat, Microsoft, Cloud service provider(s).
∎ Professional certification on CISCO, MikroTik Router.
∎ Working experience on different networking devices such as Router, Switches, Wi-Fi devices etc.
∎ Working experience on various networking monitoring tools Zenoss, Zabbix, Cacti etc.
∎ Preferred Professional Certification: RHCE,CCNA,Linux

Experience Requirements:
∎ 5 to 6 year(s)

Job Responsibilities:
∎ Supervisory Responsibilities:
∎ Collaborate team with the relevant departments to better address IT support tasks and updates to senior team members.
∎ Guide team to maintain customer satisfaction by providing problems-solving resources.
∎ Supervising and team management, work under pressure.
∎ Tasks assigning to IT executive and monitoring.
∎ KPI Base
∎ Ensuring network up time and traffic monitoring
∎ Creating and troubleshooting email related issues in timely manner
∎ Roster and leave management for IT team
∎ Ensure IT Inventory up to date and accurate in portal.
∎ R&D on new solutions/technology/processes.
∎ Duties/Responsibilities:
∎ Act as key contact point to manage evolving client expectations, needs, and priorities to ensure client satisfaction.
∎ Rackspace Email service management
∎ Task management (assigning, tracking, checking back ticket)
∎ Network / server Management (Internet troubleshoot, ISP communicate, solving immediate problems) & Ensuring network up time
∎ Preparing and updating technical documentation.
∎ IT procurement management
∎ Proxy services management (Proxy service checkup, vendor communicate, coordinating with team if they face problem)
∎ LDAP user management (Monthly check and audit, update leaver’s list)
∎ Conducting IT orientation session with new joiners
∎ Team roaster management & leave management
∎ New server setup and configure for various services in Linux and Windows server.
∎ Monitoring email notification and server alerts and taken action.
∎ Required Skills/Abilities:
∎ Age 28 to 35 years
∎ Working experience on Linux & Windows server administration.
∎ Knowledge on LDAP & Active directory server administration.
∎ Working Knowledge on AWS, Digital Ocean cloud platform.
∎ Working experience on PHP, MYSQL and MS SQL Database.
∎ Ability to maintain attendance database and reporting portal.
∎ Need to have strong interpersonal skills, good listener, especially when problems arise.
∎ Ability to manage multiple troubleshooting at same time and capability to work independently.
∎ Ability to propose viable solutions to problems, strong analytic skills and action Oriented.
∎ Desire to learn globalization by working closely with a delivery organization
∎ Experience on IT security compliance audits i.e; ISO 27001, SOC2, CMMI etc.
∎ Mastery of English language skill - both written and verbal.

Additional Requirements:
∎ Age 28 to 35 years
∎ Both males and females are allowed to apply
∎ Age 28 to 35 years
∎ Working experience on Linux & Windows server administration.
∎ Knowledge on LDAP & Active directory server administration.
∎ Working Knowledge on AWS, Digital Ocean cloud platform.
∎ Working experience on PHP, MYSQL and MS SQL Database.
∎ Ability to maintain attendance database and reporting portal.
∎ Need to have strong interpersonal skills, good listener, especially when problems arise.
∎ Ability to manage multiple troubleshooting at same time and capability to work independently.
∎ Ability to propose viable solutions to problems, strong analytic skills and action Oriented.
∎ Desire to learn globalization by working closely with a delivery organization
∎ Experience on IT security compliance audits i.e; ISO 27001, SOC2, CMMI etc.
∎ Mastery of English language skill - both written and verbal.
∎ Physical Requirements:
∎ Prolonged periods of sitting at a desk and working on a computer.
∎ Capability to work in both office MBD, MHK & virtually.
∎ Work from home, Work at office and must be able to access and monitor Server Room (Data Center) physically.

Salary: Negotiable

Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Jun 2022

Company Information:
∎ 11 May 2022
∎ ServicEngine Ltd.
∎ Address : House# 8, Abbas Garden, DOHS Mohakhali, Dhaka - 1206
∎ Web : www.sebpo.com
∎ Business : SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, technology and media companies. The company specializes in ad operations, creative services, quality assurance and data solutions. SEBPO offers industry expertise and process governance so organizations can scale, innovate and control costs.
SEBPO has been consistently recognized as one of the “5000 Fastest Growing Private Companies in America” by Inc.
Founded in 2006, SEBPO is based in New Jersey with delivery centers in Bangladesh and El Salvador. To learn more about SEBPO, please visit www.sebpo.com


Category: IT/Telecommunication

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