Assistant Project Officer - Quality Control (Humanitarian Crisis Response)

Job Description

Title: Assistant Project Officer - Quality Control (Humanitarian Crisis Response)

Company Name: Islamic Relief Bangladesh

Vacancy: 1

Age: at most 55 years

Location: Noakhali (Hatiya)

Maximum Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):NGO, Development Agency, Agro based firms (incl. Agro Processing/Seed/GM), Food (Packaged)

Published: 19 Feb 2025

Education:
∎ Bachelor of Science (BSc) in Public Health, Bachelor of Science (Pass), Bachelor of Science (BSc), Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at most 55 years
∎ The incumbent will be based in Bhashanchar.
∎ Quality Control
∎ Production Monitoring.
∎ Food Safety, or Process Management within food production or fortification projects.
∎ Managing quality assurance protocols, compliance with food safety standards, data management, reporting, and documentation in food processing or manufacturing.
∎ Quality Control and Assurance Skills
∎ Data Collection and Management
∎ Monitoring and Evaluation
∎ Coordination/Advocacy/Networking/Communication with related sectors
∎ Strong writing, Reporting, and documentation skills
∎ Technical Knowledge in Rice Fortification
∎ Decision making
∎ Conflict resolution
∎ Self-development
∎ Problem-solving
∎ Planning, analytical, and organizational skills
∎ Strategic Management
∎ Ability to work under pressure and manage workload effectively
∎ Supportive, effective, and a good team player
∎ Attention to Detail
∎ Basic Knowledge of Food Safety Standards
∎ Willing to adapt to IRW’s norms and values
∎ Other (Please Specify)
∎ Cultural sensitivity
∎ Working with Minimum Supervision
∎ Advanced knowledge of Microsoft word/Excel/PowerPoint/KoBo application.
∎ General troubleshooting skills for basic hardware and software.
∎ Working knowledge-Reading/Writing/Speaking/Listening in English, Bengali
∎ Basic Photographic Skill
∎ Leadership
∎ Staff Management
∎ Ability to communicate in local dialect (Chitagonian).
∎ The incumbent will be based in Bhashanchar.
∎ Experience in working with:
∎ Quality Control
∎ Production Monitoring.
∎ Food Safety, or Process Management within food production or fortification projects.
∎ Managing quality assurance protocols, compliance with food safety standards, data management, reporting, and documentation in food processing or manufacturing.
∎ Essential Competencies:
∎ Quality Control and Assurance Skills
∎ Data Collection and Management
∎ Monitoring and Evaluation
∎ Coordination/Advocacy/Networking/Communication with related sectors
∎ Strong writing, Reporting, and documentation skills
∎ Technical Knowledge in Rice Fortification
∎ Decision making
∎ Conflict resolution
∎ Self-development
∎ Problem-solving
∎ Planning, analytical, and organizational skills
∎ Strategic Management
∎ Ability to work under pressure and manage workload effectively
∎ Supportive, effective, and a good team player
∎ Attention to Detail
∎ Basic Knowledge of Food Safety Standards
∎ Willing to adapt to IRW’s norms and values
∎ Other (Please Specify)
∎ Cultural sensitivity
∎ Working with Minimum Supervision
∎ IT Skill:
∎ Advanced knowledge of Microsoft word/Excel/PowerPoint/KoBo application.
∎ General troubleshooting skills for basic hardware and software.
∎ Language Skill:
∎ Working knowledge-Reading/Writing/Speaking/Listening in English, Bengali
∎ Desirable Competencies:
∎ Basic Photographic Skill
∎ Leadership
∎ Staff Management
∎ Ability to communicate in local dialect (Chitagonian).

Responsibilities & Context:
∎ Implement quality control protocols for rice fortification to ensure compliance with food safety and fortification standards.
∎ Conduct daily monitoring of milling, fortification, and packaging processes to maintain consistent product quality.
∎ Monitor the production process, ensuring correct blending of fortified kernels and uniformity in fortified rice.
∎ Perform regular sampling and testing to verify micronutrient levels.
∎ Address deviations from quality standards and implement corrective actions promptly.
∎ Ensure compliance with national and international food safety regulations, including HACCP and ISO standards.
∎ Collaborate with plant operators to troubleshoot quality issues and drive process improvements.
∎ Review and approve quality documentation, such as inspection records and certificates of analysis.
∎ Lead investigations into quality-related complaints and oversee corrective actions.
∎ Establish and maintain quality benchmarks and KPIs for continuous monitoring and improvement.
∎ Collaborate with external auditors and regulatory bodies to ensure compliance with food safety inspections and certifications.
∎ Perform risk assessments to identify potential quality threats and proactively mitigate them.
∎ Develop and update standard operating procedures (SOPs) for quality control, ensuring they reflect the latest industry practices and regulations.
∎ Coordinate with suppliers to verify raw materials meet quality specifications.
∎ Provide guidance and training to staff on food safety and quality control procedures.
∎ Maintain detailed logs of quality control checks, test results, and corrective actions.
∎ Assist in developing a digital database for tracking quality metrics and fortification consistency.
∎ Prepare regular quality control performance reports for submission to management and WFP.
∎ Support the creation of dashboards and data visualization tools to monitor trends.
∎ Ensure accurate and timely reporting of quality data following WFP and regulatory standards.
∎ Align quality control data with broader project reports, working closely with the monitoring team.
∎ Contribute to monthly, quarterly, and final project reports, focusing on quality assurance outcomes.
∎ Ensure compliance with confidentiality standards when handling project data.
∎ Assist in preparing information for donor reports, audits, and external evaluations.
∎ Develop tools to validate the accuracy of quality data during the production process.
∎ Participate in project review meetings to share insights and recommend improvements.
∎ Conduct training sessions on food safety, hygiene, and quality control protocols.
∎ Develop training materials to enhance staff knowledge of quality standards and regulatory requirements.
∎ Provide on-the-job guidance to machine operators, ensuring adherence to quality control processes.
∎ Build the capacity of local Rohingya volunteers through practical training on quality checks.
∎ Train staff on sampling equipment usage and testing methods.
∎ Organize refresher training programs to keep staff updated on best practices.
∎ Ensure quality control principles are integrated into project monitoring in collaboration with the M&E team.
∎ Mentor junior staff to enhance their expertise in quality assurance.
∎ Coordinate with WFP and stakeholders to align quality training with international standards.
∎ Collect feedback from stakeholders and beneficiaries to drive continuous quality improvement.
∎ Ensure lessons learned from quality control are documented, shared, and applied to future processes.
∎ Promote accountability by integrating feedback mechanisms and participating in audits and evaluations.
∎ Collaborate with the M&E team to incorporate quality assessment findings into program enhancements.
∎ Facilitate knowledge-sharing sessions and transparent reporting to stakeholders, fostering a culture of improvement.
∎ Participate and be involved with seasonal programs (Ramadan, Qurbani, Winterization, etc.) activities.
∎ Facilitate donor/external visits and ensure that visitor recommendations are addressed.
∎ Willing and able to travel frequently for extended periods and to remote areas of the projects and able to travel frequently for extended periods and to remote areas of the projects.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program's goals of safeguarding implementation. Act as a key source of support, guidance, and expertise in safeguarding for establishing a safe working environment.
∎ Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Continues coordination with the IR communication team providing necessary data and information to promote organizational visibility.
∎ Perform any other duties assigned by the supervisor as per program needs and organizational rules.
∎ Quality Control and Assurance -45%
∎ Implement quality control protocols for rice fortification to ensure compliance with food safety and fortification standards.
∎ Conduct daily monitoring of milling, fortification, and packaging processes to maintain consistent product quality.
∎ Monitor the production process, ensuring correct blending of fortified kernels and uniformity in fortified rice.
∎ Perform regular sampling and testing to verify micronutrient levels.
∎ Address deviations from quality standards and implement corrective actions promptly.
∎ Ensure compliance with national and international food safety regulations, including HACCP and ISO standards.
∎ Collaborate with plant operators to troubleshoot quality issues and drive process improvements.
∎ Review and approve quality documentation, such as inspection records and certificates of analysis.
∎ Lead investigations into quality-related complaints and oversee corrective actions.
∎ Establish and maintain quality benchmarks and KPIs for continuous monitoring and improvement.
∎ Collaborate with external auditors and regulatory bodies to ensure compliance with food safety inspections and certifications.
∎ Perform risk assessments to identify potential quality threats and proactively mitigate them.
∎ Develop and update standard operating procedures (SOPs) for quality control, ensuring they reflect the latest industry practices and regulations.
∎ Coordinate with suppliers to verify raw materials meet quality specifications.
∎ Provide guidance and training to staff on food safety and quality control procedures.
∎ Data Management and Reporting -20%
∎ Maintain detailed logs of quality control checks, test results, and corrective actions.
∎ Assist in developing a digital database for tracking quality metrics and fortification consistency.
∎ Prepare regular quality control performance reports for submission to management and WFP.
∎ Support the creation of dashboards and data visualization tools to monitor trends.
∎ Ensure accurate and timely reporting of quality data following WFP and regulatory standards.
∎ Align quality control data with broader project reports, working closely with the monitoring team.
∎ Contribute to monthly, quarterly, and final project reports, focusing on quality assurance outcomes.
∎ Ensure compliance with confidentiality standards when handling project data.
∎ Assist in preparing information for donor reports, audits, and external evaluations.
∎ Develop tools to validate the accuracy of quality data during the production process.
∎ Participate in project review meetings to share insights and recommend improvements.
∎ Training and Capacity Building 15%
∎ Conduct training sessions on food safety, hygiene, and quality control protocols.
∎ Develop training materials to enhance staff knowledge of quality standards and regulatory requirements.
∎ Provide on-the-job guidance to machine operators, ensuring adherence to quality control processes.
∎ Build the capacity of local Rohingya volunteers through practical training on quality checks.
∎ Train staff on sampling equipment usage and testing methods.
∎ Organize refresher training programs to keep staff updated on best practices.
∎ Ensure quality control principles are integrated into project monitoring in collaboration with the M&E team.
∎ Mentor junior staff to enhance their expertise in quality assurance.
∎ Coordinate with WFP and stakeholders to align quality training with international standards.
∎ Accountability and Learning -10%
∎ Collect feedback from stakeholders and beneficiaries to drive continuous quality improvement.
∎ Ensure lessons learned from quality control are documented, shared, and applied to future processes.
∎ Promote accountability by integrating feedback mechanisms and participating in audits and evaluations.
∎ Collaborate with the M&E team to incorporate quality assessment findings into program enhancements.
∎ Facilitate knowledge-sharing sessions and transparent reporting to stakeholders, fostering a culture of improvement.
∎ Other Requirements -10%
∎ Participate and be involved with seasonal programs (Ramadan, Qurbani, Winterization, etc.) activities.
∎ Facilitate donor/external visits and ensure that visitor recommendations are addressed.
∎ Willing and able to travel frequently for extended periods and to remote areas of the projects and able to travel frequently for extended periods and to remote areas of the projects.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program's goals of safeguarding implementation. Act as a key source of support, guidance, and expertise in safeguarding for establishing a safe working environment.
∎ Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Continues coordination with the IR communication team providing necessary data and information to promote organizational visibility.
∎ Perform any other duties assigned by the supervisor as per program needs and organizational rules.
∎

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Insurance
∎ Consolidated
∎ Insurance coverage (IPD, OPD, Life, DB, CIB),
∎ Leave (Annual, Casual, Sick, TOIL/CTO, Maternity, Paternity and R&R)
∎ Accommodation will be provided by Islamic Relief Bangladesh (only applicable for Bhashanchar).
∎ Other benefits will be provided as per the organizational HR Policy
∎ Consolidated
∎ Insurance coverage (IPD, OPD, Life, DB, CIB),
∎ Leave (Annual, Casual, Sick, TOIL/CTO, Maternity, Paternity and R&R)
∎ Accommodation will be provided by Islamic Relief Bangladesh (only applicable for Bhashanchar).
∎ Other benefits will be provided as per the organizational HR Policy

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Noakhali (Hatiya)

Read Before Apply:

Female Candidates are highly encouraged to apply. However, Islamic Relief Bangladesh considers diversity in the workplace and is a committed equal-opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, disability, class, caste, or religion.

Company Information:
∎ Islamic Relief Bangladesh
∎ Bangladesh Country Office: House # 10, Road # 10, Block-K, Baridhara, Dhaka-1212
∎ Islamic Relief Worldwide (IRW) - founded in 1984 and based in Birmingham, UK - is an independent humanitarian and development organization. It supports the world’s most vulnerable people in their fight against poverty & sufferings regardless of race, political affiliation, gender, or belief, and without expecting anything in return. It is a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement.
IRW has a presence in 45 countries across the globe. Some funds of the organization come from individual donations and others from institutional donors such as the DFID, EU, SIDA, CIDA/IDRF, Forum Syd, WFP, UNDP, and ECHO.
Islamic Relief(IR) started working in Bangladesh in 1991 in order to help the distressed survivors of the devastating cyclone by providing emergency relief and supporting communities to rebuild in the wake of that cyclone. Initially, it focused on emergency relief & disaster preparedness activities. Later on, it expanded its programs on both humanitarian and development challenges. Now it works in an integrated manner combining emergency humanitarian assistance, short-term work opportunity, shelter support, awareness & training on different DRR, climate change, development, health & hygiene and social issues, cash grant, IGA means, health & nutrition, safe water & sanitation, education, advocacy and linkage with different service providers. As a registered charity, IR is open and transparent; it continually assesses its work and operational methods to improve impact and effectiveness.
Islamic Relief values and commitment to safeguarding: IRB is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRB engages. IRB expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter-Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.



Address::
∎ Bangladesh Country Office: House # 10, Road # 10, Block-K, Baridhara, Dhaka-1212
∎ Islamic Relief Worldwide (IRW) - founded in 1984 and based in Birmingham, UK - is an independent humanitarian and development organization. It supports the world’s most vulnerable people in their fight against poverty & sufferings regardless of race, political affiliation, gender, or belief, and without expecting anything in return. It is a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement. IRW has a presence in 45 countries across the globe. Some funds of the organization come from individual donations and others from institutional donors such as the DFID, EU, SIDA, CIDA/IDRF, Forum Syd, WFP, UNDP, and ECHO.Islamic Relief(IR) started working in Bangladesh in 1991 in order to help the distressed survivors of the devastating cyclone by providing emergency relief and supporting communities to rebuild in the wake of that cyclone. Initially, it focused on emergency relief & disaster preparedness activities. Later on, it expanded its programs on both humanitarian and development challenges. Now it works in an integrated manner combining emergency humanitarian assistance, short-term work opportunity, shelter support, awareness & training on different DRR, climate change, development, health & hygiene and social issues, cash grant, IGA means, health & nutrition, safe water & sanitation, education, advocacy and linkage with different service providers. As a registered charity, IR is open and transparent; it continually assesses its work and operational methods to improve impact and effectiveness. Islamic Relief values and commitment to safeguarding: IRB is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRB engages. IRB expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter-Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

Application Deadline: 24 Feb 2025

Category: NGO/Development