Assistant Manager/Sr. Executive - Client Support Team

Job Description

Title: Assistant Manager/Sr. Executive - Client Support Team

Company Name: Bay Developments Ltd

Vacancy: --

Age: 28 to 35 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 5 to 8 years

• Bachelor`s degree from any reputed university (preferably in Business, Architecture, or Engineering)

• Master`s degree is an added advantage

• 5 to 8 years

• Age 28 to 35 years

• 5 to 8 years of relevant experience in client services, project coordination, or real estate

• Strong interpersonal and team leadership skills

• In-depth understanding of real estate development processes

• Excellent English communication skills (written and verbal)

• Analytical and problem-solving mindset

• Ability to handle multiple projects simultaneously

• Well-organized and detail-oriented

• Strong client handling and negotiation skills

Bay Developments Ltd. leads the high-end real estate sector. Unique planning and design solutions distinguish all of our projects. And our dynamic design team executes each project with painstaking detail and precision.

baydevelopments.com

Overview

• Bay Developments Ltd is seeking a proactive, experienced, and strategic professional to join as an Assistant Manager/Sr. Executive, Client Support Team. This role demands leadership in managing client relationships, aligning internal departments, and driving excellence in project execution. As a key representative of the Client Support Team, you will supervise client engagement, support teams, and maintain the highest standards in service delivery across multiple high-end real estate projects.

Roles and Responsibility

• Lead and oversee the client support team across assigned projects to ensure timely and quality service

• Maintain strong communication with clients, site personnel, architects, engineers, and senior management

• Monitor project milestones and proactively resolve client issues or delays

• Supervise and review financial documents related to interior works including client billing, costing, and credit recovery

• Conduct post-handover follow-ups and ensure timely resolution of any outstanding issues

• Maintain quality standards of completed and ongoing projects by regular inspection and reporting

• Coordinate with cross-functional teams (Design, Engineering, Procurement) for seamless service delivery

• Support the implementation of SOPs and suggest process improvements where needed

• Train and mentor junior team members within the Client Support function

• Represent the company professionally in client meetings, events, and communications

• Attractive compensation package

• Career advancement opportunities

• Festival bonuses

• Mobile and allowances

• And others as per policy